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Unclaimed listing CQC record · synced 13 October 2026

Home Instead

Suite 3, Premier House, 129-141 High Street, Epping, CM16 4BD · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive GoodEffective Good

Inspected 18 September 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2013.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Essex
  • Registered manager: Veronika Botlikova
  • Run by: Essex Senior Care Limited

The inspection record

Rated Requires improvement overall. Inspected 18 September 2023.

Older reports from the CQC's previous inspection approach

Inspected 28 June 2017, rated Outstanding

Inspected 12 November 2015, rated Good

Frequently asked questions

What services does Home Instead provide?

Home Instead is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Home Instead registered in?

Home Instead is registered in the Essex local authority area.

What is Home Instead's CQC rating?

Home Instead is rated Requires improvement by the Care Quality Commission (inspected 18 September 2023). The full CQC inspection report is available at cqc.org.uk/location/1-574050491.

Who is the registered manager at Home Instead?

The registered manager is Veronika Botlikova.

Who owns Home Instead?

Home Instead is operated by Essex Senior Care Limited.

When was Home Instead last inspected?

The Care Quality Commission last inspected Home Instead on 18 September 2023.

Where is Home Instead located?

Home Instead is located in Epping, United Kingdom.

When did Home Instead register with CQC?

Home Instead first registered on 15 January 2013.

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Location

Suite 3, Premier House, 129-141 High Street, Epping, CM16 4BDOpen in Google Maps

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Information disclaimer. Information regarding Home Instead is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.