Hippo Care Limited
Spaces, The Porter Building, Brunel Way, Slough, SL1 1FQ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2022.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, adults under 65 and children
- Local authority: Slough
- Registered manager: Quam Fofovi Ahlin
- Run by: Hippo Care Limited
The inspection record
Rated Requires improvement overall. Report published 28 January 2026.
“This assessment took place between 21 November 2025 to 6 January 2026. Hippo Care Limited is a homecare service providing the regulated activities of personal care to people living in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were 83 people being supported by the service who were receiving personal care.”
“This service had not been inspected since their registration. We assessed all quality statements across the safe, effective, caring, responsive and well-led key questions. As a result of our inspection, we have rated the service requires improvement. We identified 2 breaches of the legal regulations in relation to safe care and treatment and good governance. There was a lack of consistent oversight of the service and auditing processes were not always effective in identifying shortfalls. Medicines were not routinely managed safely. Risks relating to people’s health, safety and welfare were in place, but they were not always robust and some key areas had not been assessed. Care records were not always detailed, person-centred, reflected people’s needs or provided a full accurate account of support provided.”
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“There was a registered manager in post. The provider worked mainly with 1 local authority who commissioned their services.”
“Feedback from staff was positive and they told us they felt supported. Comments included, “My wellbeing is supported through fair rotas, flexibility when needed, and emotional support after challenging visits. I feel listened to when I raise concerns about workload”, “There is strong teamwork within Hippo Care Limited. [Staff] communicate well through notes, messages, and direct calls” and “I feel valued when the office shares positive feedback from families.””
“We found the provider and registered manager responsive to our feedback throughout the inspection.We have asked the provider for an action plan in response to the concerns found at this assessment.”
Frequently asked questions
What services does Hippo Care Limited provide?
Hippo Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Hippo Care Limited registered in?
Hippo Care Limited is registered in the Slough local authority area.
What is Hippo Care Limited's CQC rating?
Hippo Care Limited is rated Requires improvement by the Care Quality Commission (report published 28 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-13052763720.
Who is the registered manager at Hippo Care Limited?
The registered manager is Quam Fofovi Ahlin.
When was Hippo Care Limited last inspected?
The Care Quality Commission published its latest report on Hippo Care Limited on 28 January 2026.
Where is Hippo Care Limited located?
Hippo Care Limited is located in Slough, United Kingdom.
When did Hippo Care Limited register with CQC?
Hippo Care Limited first registered on 13 May 2022.
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Home-care agencies near Slough
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Information disclaimer. Information regarding Hippo Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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