HIL CARE (EAST YORKSHIRE) LIMITED
Unit 6, Newlands House, Newlands Science Park, Inglemire Lane, Hull, North Humberside, HU6 7TQ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since February 2017.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
- Local authority: Kingston upon Hull, City of
- Registered manager: Susan Melanie Holling
- Run by: HIL Care (East Yorkshire) Limited
The inspection record
Rated Good overall. Report published 2 June 2025.
“Date of assessment: 8 April 2025 and 10 April 2025. This assessment was carried out in response to information we had received about the service. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. HIL Care (East Yorkshire) Limited is a domiciliary care service providing support to people living with a learning disability and/or autism. At the time of our assessment 3 people were receiving support with their personal care.”
“People were protected from abuse. Staff understood their roles clearly and knew what was expected of them. Risks to people were assessed and reviewed on a regular basis. Internal and external procedures were followed to protect people from harm. People were given their medicines safely and in a timely manner. This was recorded on their medicines administration record (MAR) and medicines were stored safely and securely. People received support from staff who were recruited safely and received appropriate training.”
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“Staff were kind and caring towards people. Relatives told us the staff communicated well with them to support their family members’ needs. Staff had clear knowledge of people's diverse needs, and it was clear that trusting relationships had been formed. People were treated with respect, dignity, and were supported to maintain their independence. The provider and staff had a strong ethos of person-centered care and placed people's wellbeing at the heart of their work. Systems in place to monitor the quality of the service were not always fully completed or recorded. However, the provider was aware of this and working with staff to make the requiredimprovements.”
“We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
Older reports from the CQC's previous inspection approach
Inspected 20 June 2019, rated Good
Frequently asked questions
What services does HIL CARE (EAST YORKSHIRE) LIMITED provide?
HIL CARE (EAST YORKSHIRE) LIMITED is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is HIL CARE (EAST YORKSHIRE) LIMITED registered in?
HIL CARE (EAST YORKSHIRE) LIMITED is registered in the Kingston upon Hull, City of local authority area.
What is HIL CARE (EAST YORKSHIRE) LIMITED's CQC rating?
HIL CARE (EAST YORKSHIRE) LIMITED is rated Good by the Care Quality Commission (report published 2 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-3296742923.
Who is the registered manager at HIL CARE (EAST YORKSHIRE) LIMITED?
The registered manager is Susan Melanie Holling.
Who owns HIL CARE (EAST YORKSHIRE) LIMITED?
HIL CARE (EAST YORKSHIRE) LIMITED is operated by HIL Care (East Yorkshire) Limited.
When was HIL CARE (EAST YORKSHIRE) LIMITED last inspected?
The Care Quality Commission published its latest report on HIL CARE (EAST YORKSHIRE) LIMITED on 2 June 2025.
Where is HIL CARE (EAST YORKSHIRE) LIMITED located?
HIL CARE (EAST YORKSHIRE) LIMITED is located in Hull, United Kingdom.
When did HIL CARE (EAST YORKSHIRE) LIMITED register with CQC?
HIL CARE (EAST YORKSHIRE) LIMITED first registered on 14 February 2017.
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Location
Home-care agencies near Hull
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Information disclaimer. Information regarding HIL CARE (EAST YORKSHIRE) LIMITED is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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