HF Trust Bristol and Bath

“At the time of our inspection, 29 people were receiving support from the service in the 3 properties, but only 11 received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

“CQC does not regulate the premises used for supported living as people’s care and housing are provided under separate contractual agreements for this type of adult social care setting.”

“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

“This assessment was prompted by information of concern CQC received about the service. We assessed most of the quality statements in the safe and well led key questions. We requested information from the provider and visited people’s homes on 11th, 13th and 18th June 2024. We found HF Trust – Avon DCA continued to provide a good service in the areas we assessed. The overall rating for the service remains good.”