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Unclaimed listing CQC record · synced 13 October 2026

Helto Support

2 Empire Way, Burnley, BB12 6HA · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 31 December 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2022.
  • Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
  • Local authority: Lancashire
  • Registered manager: Lourine Makhetho
  • Run by: Helto Support Limited

The inspection record

Rated Good overall. Report published 31 December 2024.

“We carried out an assessment of Helto Support which commenced on 31 October 2024 and ended on 21 November 2024. Helto Support is a domiciliary care agency that provides personal care to people living in their own homes. At the time of our inspection there were 22 people receiving personal care. This was the first inspection of a newly registered provider. At this assessment, we looked at all key questions. We found the service was providing good quality care and support.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Helto Support provide?

Helto Support is registered with the Care Quality Commission to provide personal care.

Which local authority is Helto Support registered in?

Helto Support is registered in the Lancashire local authority area.

What is Helto Support's CQC rating?

Helto Support is rated Good by the Care Quality Commission (report published 31 December 2024). The full CQC inspection report is available at cqc.org.uk/location/1-12383248931.

Who is the registered manager at Helto Support?

The registered manager is Lourine Makhetho.

Who owns Helto Support?

Helto Support is operated by Helto Support Limited.

When was Helto Support last inspected?

The Care Quality Commission published its latest report on Helto Support on 31 December 2024.

Where is Helto Support located?

Helto Support is located in Burnley, United Kingdom.

When did Helto Support register with CQC?

Helto Support first registered on 19 January 2022.

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Location

2 Empire Way, Burnley, BB12 6HAOpen in Google Maps

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Information disclaimer. Information regarding Helto Support is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.