Head Office
317 Regus 3rd Floor, 84 Salop Street, Wolverhampton, WV3 0SR · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2022.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Wolverhampton
- Registered manager: Arshad Mahboob
- Run by: Angel's & Saint's Homecare Services Limited
The inspection record
Rated Requires improvement overall. Report published 6 May 2025.
“Date of Assessment: 28 March 2025 to 8 April 2025. The service is a domiciliary care agency providing personal care to adults of all ages living with physical disabilities, sensory impairments and dementia.”
“This is the first assessment for this newly registered service.”
Show the full assessment summaryHide the rest of the summary
“The provider was in breach of the legal regulations relating to governance systems.”
“The systems in place were not always effective in identifying areas requiring improvement. Calls were not always delivered at the correct time and for the correct length of time. Care plans and assessments were not always accurate, in place, up to date or reflective of people’s assessed needs.”
“Improvements were needed to ensure where lessons could be learnt this information was used to make changes.”
“However, people were supported by staff who knew them well and were suitably recruited and trained. People were protected from potential abuse and processes were in place for this. Peoples’ home environments were safe and infection control procedures were considered. People received their medicines when needed.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Older reports from the CQC's previous inspection approach
Inspected 8 January 2022, rated Requires improvement
Frequently asked questions
What services does Head Office provide?
Head Office is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Head Office registered in?
Head Office is registered in the Wolverhampton local authority area.
What is Head Office's CQC rating?
Head Office is rated Requires improvement by the Care Quality Commission (report published 6 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-13945958923.
Who is the registered manager at Head Office?
The registered manager is Arshad Mahboob.
Who owns Head Office?
Head Office is operated by Angel's & Saint's Homecare Services Limited.
When was Head Office last inspected?
The Care Quality Commission published its latest report on Head Office on 6 May 2025.
Where is Head Office located?
Head Office is located in Wolverhampton, United Kingdom.
When did Head Office register with CQC?
Head Office first registered on 25 October 2022.
Be the first to review Head Office
Location
Home-care agencies near Wolverhampton
Run Head Office?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Information disclaimer. Information regarding Head Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
07932028658