Happy at Home Community Care Services Ltd.
Unit 5, Bellman Court, Great Knollys Street, Reading, Berkshire, RG1 7HN · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2017.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities and adults under 65
- Local authority: Reading
- Registered manager: Precila Palpallatoc Adriosula
- Run by: Happy at Home Community Care Services Ltd.
The inspection record
Rated Good overall. Report published 13 January 2025.
“Date of assessment 15 October to 17 December 2024. Reason for assessment: our assessment was brought forward due to risk. Happy at Home Community Care Services Ltd is a domiciliary care agency providing support to people in their own homes.”
“People were kept safe and risks to their safety were managed. Improvement had been made to management of people’s medicines. Improvement had also been made to care records, as care plans and risk assessments had been put in place since the previous inspection. Some areas of good governance had also improved since the previous inspection. The service was no longer in breach of regulations.”
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“People were supported by staff who had been recruited using robust processes and who received training and supervision. There were processes for staff to raise concerns. Workforce diversity was celebrated and the provider worked well with external agencies. Referrals were made to other agencies where necessary, to ensure people received the right support.”
“Surveys were sent to people to ask about the quality of their care and also to staff.”
“Improvements were needed to some of the care records and being able to demonstrate continuous learning and service development.”
Older reports from the CQC's previous inspection approach
Inspected 11 May 2023, rated Requires improvement
Inspected 21 May 2018, rated Good
Frequently asked questions
What services does Happy at Home Community Care Services Ltd. provide?
Happy at Home Community Care Services Ltd. is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Happy at Home Community Care Services Ltd. registered in?
Happy at Home Community Care Services Ltd. is registered in the Reading local authority area.
What is Happy at Home Community Care Services Ltd.'s CQC rating?
Happy at Home Community Care Services Ltd. is rated Good by the Care Quality Commission (report published 13 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-3263765042.
Who is the registered manager at Happy at Home Community Care Services Ltd.?
The registered manager is Precila Palpallatoc Adriosula.
When was Happy at Home Community Care Services Ltd. last inspected?
The Care Quality Commission published its latest report on Happy at Home Community Care Services Ltd. on 13 January 2025.
Where is Happy at Home Community Care Services Ltd. located?
Happy at Home Community Care Services Ltd. is located in Reading, United Kingdom.
When did Happy at Home Community Care Services Ltd. register with CQC?
Happy at Home Community Care Services Ltd. first registered on 19 January 2017.
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Location
Home-care agencies near Reading
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Information disclaimer. Information regarding Happy at Home Community Care Services Ltd. is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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