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Unclaimed listing CQC record · synced 13 October 2026

Hales Group Limited – Essex

Suite 6, 1st Floor, Sopwith House, Sopwith Crescent, Wickford, Essex, SS11 8YU · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring GoodResponsive GoodWell-led Good carried forward

Report published 4 September 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2017.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children, substance misuse and eating disorders
  • Local authority: Essex
  • Registered manager: Marilyn Lazell
  • Run by: Hales Group Limited

The inspection record

Rated Good overall. Report published 4 September 2024.

“Hales Group Limited - Wickford provides personal care to older people living in their own homes. There were 31 people receiving personal care at the time of our assessment. Not everyone who used the service received personal care. CQC only undertakes assessments where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. There were systems in place to ensure people received their care as and when needed and when areas of improvement had identified these had been identified these had been addressed.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 6 December 2018, rated Good

Frequently asked questions

What services does Hales Group Limited – Essex provide?

Hales Group Limited – Essex is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Hales Group Limited – Essex registered in?

Hales Group Limited – Essex is registered in the Essex local authority area.

What is Hales Group Limited – Essex's CQC rating?

Hales Group Limited – Essex is rated Good by the Care Quality Commission (report published 4 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-4053333492.

Who is the registered manager at Hales Group Limited – Essex?

The registered manager is Marilyn Lazell.

Who owns Hales Group Limited – Essex?

Hales Group Limited – Essex is operated by Hales Group Limited.

When was Hales Group Limited – Essex last inspected?

The Care Quality Commission published its latest report on Hales Group Limited – Essex on 4 September 2024.

Where is Hales Group Limited – Essex located?

Hales Group Limited – Essex is located in Wickford, United Kingdom.

When did Hales Group Limited – Essex register with CQC?

Hales Group Limited – Essex first registered on 14 July 2017.

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Location

Suite 6, 1st Floor, Sopwith House, Sopwith Crescent, Wickford, Essex, SS11 8YUOpen in Google Maps

Home-care agencies near Wickford

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Information disclaimer. Information regarding Hales Group Limited – Essex is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.