Hadi Care Leeds

“Haddi Care Leeds is a specialist service that is used by autistic people or people with a learning disability.”

“We have assessed the service against ‘Right support, right care, right culture’ guidance. This allows us to make judgments about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. During our last inspection the service was in breach of regulations. This assessment found the service had made improvements and is no longer in breach of regulations. Staff now supported people with their medicines safely. Governance systems were now robust, people’s records were audited frequently to ensure risks were identified and mitigated. There were enough staff to be able to support people safely. Staff had extensive training and supervision and were able to access additional qualifications. Incident and accidents were reviewed and changes implemented as needed. Staff understood and managed people’s risks, and people were kept safe and protected from harm. People were involved in their care assessment processes. People were asked for consent, and any decisions were clearly recorded.”

“People were treated with kindness and compassion. Staff protected their privacy and dignity. People had choice in their care and were encouraged to maintain relationships with family and friends.”

“People knew how to give feedback and were confident the service took it seriously and acted on it. People received fair and equal care and treatment. People were involved in planning their care.”

“Leaders were supportive. People and staff with protected characteristics felt supported. There was a culture of continuous improvement within the service.”