GGW Care Limited
Capital Business Center, Capital Business Centre, 22 Carlton Road, South Croydon, CR2 0BS · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2017.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Croydon
- Registered manager: Mary Naa Adole Monovis
- Run by: GGW Care Limited
The inspection record
Rated Requires improvement overall. Report published 16 August 2024.
“GGW Care Limited is a domiciliary care agency providing personal care to people living in their own homes. At the time of this assessment 23 people received a service.”
“The service had been rated inadequate and in special measures since the report of our last inspection was published on 23 February 2024. This was because we found the service remained in breach of regulations. Our inspection report identified the provider repeatedly failed to effectively manage their governance systems, assess and monitor risk, safely manage medicines, safeguard people from abuse, recruit staff safely and train and support staff sufficiently, as well as not always treating people with respect and dignity, or as an individual.”
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“We undertook this comprehensive assessment to check the provider had followed the action plan we asked them to send us and had improved.”
“We gave the provider 24 hours’ notice of our inspection. This was because we needed to ensure the registered manager would be in their office to support the inspection. Inspection activity started on 25 June and ended on 2 July 2024.”
“We looked at all 5 key questions and all the quality statements. We found the provider had made enough improvement to remove the service from special measures.”
“However, although the service had improved, we have rated them requires improvement overall and for the key questions safe and well-led. This is because the provider needs to demonstrate they can continue to improve the service over a more sustained period of time.”
“Areas in which the service had improved since our last inspection included, effective operation of quality assurance systems; better understanding of lessons learnt when things go wrong; better protection of people from abuse; more robust recruitment checks on new staff; better training and support for staff; safer management of medicines; effective systems to assess, monitor and manage risks and treating people as individuals and with greater respect and dignity.”
Older reports from the CQC's previous inspection approach
Inspected 17 October 2023, rated Inadequate
Inspected 22 February 2023, not rated
Inspected 17 October 2022, rated Requires improvement
Inspected 23 November 2020, rated Requires improvement
Inspected 14 October 2019, rated Requires improvement
Inspected 10 July 2018, rated Requires improvement
Frequently asked questions
What services does GGW Care Limited provide?
GGW Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is GGW Care Limited registered in?
GGW Care Limited is registered in the Croydon local authority area.
What is GGW Care Limited's CQC rating?
GGW Care Limited is rated Requires improvement by the Care Quality Commission (report published 16 August 2024). The full CQC inspection report is available at cqc.org.uk/location/1-3827833100.
Who is the registered manager at GGW Care Limited?
The registered manager is Mary Naa Adole Monovis.
When was GGW Care Limited last inspected?
The Care Quality Commission published its latest report on GGW Care Limited on 16 August 2024.
Where is GGW Care Limited located?
GGW Care Limited is located in South Croydon, United Kingdom.
When did GGW Care Limited register with CQC?
GGW Care Limited first registered on 11 July 2017.
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Location
Home-care agencies near South Croydon
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Information disclaimer. Information regarding GGW Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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