Genuine Carers – Kirklees
G39, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2010.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Kirklees
- Registered manager: Romahn Rana
- Run by: Genuine Carers Limited
The inspection record
Rated Good overall. Report published 30 January 2025.
“Genuine Carers – Kirklees is a domiciliary care agency which provides personal care to people in their own homes. At the time of our inspection, 13 people were receiving a service. This assessment commenced on 22 August 2024 and was completed on 17 October 2024. The assessment included 1 visit to the service on 22 August 2024. At the last inspection the provider was rated inadequate, at this inspection the provider had improved and the overall rating is now good.”
“People were supported to receive care from a service which ensured they were kept safe. Some staff were unsure how to report safeguarding concerns externally, which the registered manager addressed. People’s needs were assessed, managed and risks mitigated, including in the environment, to make sure people were safe. There were enough qualified, skilled and experienced staff, who received effective support, supervision and development.”
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“People’s care and treatment was assessed and reviewed. Equality characteristics were considered as part of a person-centred approach. Consent and details around mental capacity were appropriately recorded.”
“People were treated with kindness, empathy and compassion. Care plans contained sufficient information, although there was some repetition.”
“Improvements had been made in respect of the provider’s oversight of the service. Quality checks were being completed by each member of the management team. Whilst some improvements were still needed to ensure these systems were robustly used. The provider used a service improvement plan to record actions needed to continuously improve the service.”
“This service has been in Special Measures since 25 August 2023. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, the service is no longer in Special Measures.”
Older reports from the CQC's previous inspection approach
Inspected 24 April 2023, rated Requires improvement
Inspected 16 March 2022, rated Inadequate
Inspected 9 April 2019, rated Good
Inspected 24 August 2016, rated Good
Frequently asked questions
What services does Genuine Carers – Kirklees provide?
Genuine Carers – Kirklees is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Genuine Carers – Kirklees registered in?
Genuine Carers – Kirklees is registered in the Kirklees local authority area.
What is Genuine Carers – Kirklees's CQC rating?
Genuine Carers – Kirklees is rated Good by the Care Quality Commission (report published 30 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-112501787.
Who is the registered manager at Genuine Carers – Kirklees?
The registered manager is Romahn Rana.
Who owns Genuine Carers – Kirklees?
Genuine Carers – Kirklees is operated by Genuine Carers Limited.
When was Genuine Carers – Kirklees last inspected?
The Care Quality Commission published its latest report on Genuine Carers – Kirklees on 30 January 2025.
Where is Genuine Carers – Kirklees located?
Genuine Carers – Kirklees is located in Huddersfield, United Kingdom.
When did Genuine Carers – Kirklees register with CQC?
Genuine Carers – Kirklees first registered on 8 December 2010.
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Location
Home-care agencies near Huddersfield
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Information disclaimer. Information regarding Genuine Carers – Kirklees is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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