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Unclaimed listing CQC record · synced 13 October 2026

First In Care Services

41 London Road, Castle Court, Reigate, RH2 9RJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe Good carried forwardEffective Good carried forwardCaring Requires improvement carried forwardResponsive Good carried forwardWell-led Good

Report published 14 May 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2020.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
  • Local authority: Surrey
  • Run by: First In Care Services Ltd

The inspection record

Rated Good overall. Report published 14 May 2024.

“Date of assessment 18 March to 2 April 2024.”

“First In Care Services is a homecare agency providing care to people with physical, health and dementia related support needs in their own homes and flats. This assessment looked at the improvements made in the service since the last inspection.”

Show the full assessment summaryHide the rest of the summary

“The rating at our last inspection (published 24 January 2023) was requires improvement. At this assessment, the rating changed to good. We reviewed quality statements in Safe, Effective and Well-Led only.”

“The registered manager employed since the last inspection now maintained a good oversight of the quality and safety of the care provided to people. There were now enough safely recruited staff in place to provide timely care to people and no visits were missed. People and relatives were now asked for feedback and there were quality assurances processes in place. Staff now completed initial needs assessments with people which addressed their needs, individual risks, preferences and wishes and informed their care plans.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 27 October 2022, rated Requires improvement

Frequently asked questions

What services does First In Care Services provide?

First In Care Services is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is First In Care Services registered in?

First In Care Services is registered in the Surrey local authority area.

What is First In Care Services's CQC rating?

First In Care Services is rated Good by the Care Quality Commission (report published 14 May 2024). The full CQC inspection report is available at cqc.org.uk/location/1-9817102215.

Who owns First In Care Services?

First In Care Services is operated by First In Care Services Ltd.

When was First In Care Services last inspected?

The Care Quality Commission published its latest report on First In Care Services on 14 May 2024.

Where is First In Care Services located?

First In Care Services is located in Reigate, United Kingdom.

When did First In Care Services register with CQC?

First In Care Services first registered on 5 November 2020.

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Location

41 London Road, Castle Court, Reigate, RH2 9RJOpen in Google Maps

Home-care agencies near Reigate

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Information disclaimer. Information regarding First In Care Services is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.