FiNN Homecare Ltd – Head Office
5 Millbrook Sq, Grove, Wantage, OX12 7JZ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2020.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Oxfordshire
- Registered manager: Kimberley Faye Floyd
- Run by: FiNN Home Care Ltd
The inspection record
Rated Inadequate overall. Report published 27 March 2026.
“Date of Assessment: 16 December 2025 to 14 January 2026. FiNN Homecare Ltd - Head Office is a domiciliary care agency which provides personal care to people in their own Homes. At the time of our inspection, 30 people were receiving support with a regulated activity.”
“The provider failed to ensure people were supported by suitably qualified and competent staff. Staff had not received the necessary training to safely support people with their specific needs. Management lacked understanding of their role and the principles of providing high-quality care.”
Show the full assessment summaryHide the rest of the summary
“Records regarding people’s health needs were not kept up to date and contained limited information. People’s risks and support needs had not been identified and were not well managed.”
“Risks in relation to specific health needs such as skin integrity, seizures, diabetes, nutrition and mobility, were not assessed to guide staff on how to safely support people.”
“Medicines were not managed safely. Competency checks were not carried out, and staff did not have adequate medication training in place. Medication errors and discrepancies had not been identified as audits and checks were not in place.”
“The provider failed to identify shortfalls in people’s care and experiences, as there was inadequate oversight of the service to identify and make improvements.”
“We found significant shortfalls across the service and identified breaches of 6 regulations in relation to providing people with person centered care, safe care and treatment, need for consent, staffing, fit and proper people, and good governance.”
“This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.”
“In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.”
Older reports from the CQC's previous inspection approach
Inspected 18 August 2021, rated Good
Frequently asked questions
What services does FiNN Homecare Ltd – Head Office provide?
FiNN Homecare Ltd – Head Office is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is FiNN Homecare Ltd – Head Office registered in?
FiNN Homecare Ltd – Head Office is registered in the Oxfordshire local authority area.
What is FiNN Homecare Ltd – Head Office's CQC rating?
FiNN Homecare Ltd – Head Office is rated Inadequate by the Care Quality Commission (report published 27 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-8889395777.
Who is the registered manager at FiNN Homecare Ltd – Head Office?
The registered manager is Kimberley Faye Floyd.
Who owns FiNN Homecare Ltd – Head Office?
FiNN Homecare Ltd – Head Office is operated by FiNN Home Care Ltd.
When was FiNN Homecare Ltd – Head Office last inspected?
The Care Quality Commission published its latest report on FiNN Homecare Ltd – Head Office on 27 March 2026.
Where is FiNN Homecare Ltd – Head Office located?
FiNN Homecare Ltd – Head Office is located in Wantage, United Kingdom.
When did FiNN Homecare Ltd – Head Office register with CQC?
FiNN Homecare Ltd – Head Office first registered on 13 May 2020.
Be the first to review FiNN Homecare Ltd – Head Office
Location
Home-care agencies near Wantage
Run FiNN Homecare Ltd – Head Office?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Information disclaimer. Information regarding FiNN Homecare Ltd – Head Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01235428080