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Unclaimed listing CQC record · synced 13 October 2026

Emerald Training and Medical Staffing

36 Ampleforth Road, London, SE2 9BL · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvementCaring Requires improvementResponsive Requires improvementWell-led Requires improvement

Report published 9 January 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since September 2020.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
  • Local authority: Greenwich
  • Registered manager: Aderonke Adejoke Alao
  • Run by: Emerald Training and Medical Staffing Ltd

The inspection record

Rated Requires improvement overall. Report published 9 January 2026.

“Emerald Training and Medical Staffing Ltd is a domiciliary care agency registered to provide personal care. At the time of this assessment, the service supported 3 people at a supporting living service. CQC only inspects the service received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.”

“The service provides support for people who have mental health needs and learning or physical disabilities. Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

Show the full assessment summaryHide the rest of the summary

“Assessment activity started on 24 October 2025 and ended on 27 November 2025.”

“We assessed all the quality statements from the safe, effective, caring, responsive and well-led key questions. The overall rating for the service is “requires improvement”. This service was registered with us on 26 July 2022, and this is their first assessment.”

“There was a registered manager in post at the time of this assessment. We found 4 breaches of regulation in relation to safe care and treatment, fit and proper persons employed, need for consent and good governance. We have asked the registered manager for an action plan in response to the concerns found at this assessment. We found due to the lack of clear and effective governance systems in place, improvement was needed in various aspects of the service, such as accident and incidents, assessing risk, environmental risk, recruitment, staff performance, medicines, person centred care, consent to care and good governance. The registered manager took prompt actions and responded to some of the issues raised during this assessment.”

“During this assessment, we spoke with 1 person who received care and support, 1 relative, 2 staff members and the registered manager.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Emerald Training and Medical Staffing provide?

Emerald Training and Medical Staffing is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Emerald Training and Medical Staffing registered in?

Emerald Training and Medical Staffing is registered in the Greenwich local authority area.

What is Emerald Training and Medical Staffing's CQC rating?

Emerald Training and Medical Staffing is rated Requires improvement by the Care Quality Commission (report published 9 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-8932993104.

Who is the registered manager at Emerald Training and Medical Staffing?

The registered manager is Aderonke Adejoke Alao.

Who owns Emerald Training and Medical Staffing?

Emerald Training and Medical Staffing is operated by Emerald Training and Medical Staffing Ltd.

When was Emerald Training and Medical Staffing last inspected?

The Care Quality Commission published its latest report on Emerald Training and Medical Staffing on 9 January 2026.

Where is Emerald Training and Medical Staffing located?

Emerald Training and Medical Staffing is located in London, United Kingdom.

When did Emerald Training and Medical Staffing register with CQC?

Emerald Training and Medical Staffing first registered on 17 September 2020.

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Location

36 Ampleforth Road, London, SE2 9BLOpen in Google Maps

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Information disclaimer. Information regarding Emerald Training and Medical Staffing is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.