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Unclaimed listing CQC record · synced 13 October 2026

Elevation Care Services

3 Turpyn Court, Woughton On The Green, Milton Keynes, MK6 3BW · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe Requires improvementEffective Good carried forwardCaring GoodResponsive GoodWell-led Good

Report published 22 March 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since March 2015.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions, adults under 65 and children
  • Local authority: Milton Keynes
  • Registered manager: Kelly Ann Jean Hartley
  • Run by: Infinate Limited

The inspection record

Rated Good overall. Report published 22 March 2024.

“An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability.”

“We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

Show the full assessment summaryHide the rest of the summary

“This service provides care and support to people living in ‘supported living’ houses so they can live as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate the premises used for supported living. This assessment looked at people’s personal care and support.”

“This service is also a domiciliary care agency providing personal care support to people in their own homes. This was not assessed.”

“We visited the office and 4 supported living houses between 11 December 2023 and 13 December 2023. We reviewed records offsite and spoke with people’s relatives between 11 December 2024 and 02 January 2024.”

“We have identified breaches of regulation in relation to people’s safe care and treatment, medicines practices and management oversight during this assessment.”

“The model of care and setting maximised people’s choice, control and independence.”

“Care was person-centred and promoted people’s dignity, privacy and human rights.”

“The ethos, values and attitudes of leaders and care staff ensured people using services led confident, inclusive and empowered lives. However, processes and documentation did not always support this.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 12 August 2019, rated Good

Inspected 14 February 2017, rated Good

Inspected 30 July 2015, rated Good

Frequently asked questions

What services does Elevation Care Services provide?

Elevation Care Services is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Elevation Care Services registered in?

Elevation Care Services is registered in the Milton Keynes local authority area.

What is Elevation Care Services's CQC rating?

Elevation Care Services is rated Good by the Care Quality Commission (report published 22 March 2024). The full CQC inspection report is available at cqc.org.uk/location/1-1933771567.

Who is the registered manager at Elevation Care Services?

The registered manager is Kelly Ann Jean Hartley.

Who owns Elevation Care Services?

Elevation Care Services is operated by Infinate Limited.

When was Elevation Care Services last inspected?

The Care Quality Commission published its latest report on Elevation Care Services on 22 March 2024.

Where is Elevation Care Services located?

Elevation Care Services is located in Milton Keynes, United Kingdom.

When did Elevation Care Services register with CQC?

Elevation Care Services first registered on 2 March 2015.

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Location

3 Turpyn Court, Woughton On The Green, Milton Keynes, MK6 3BWOpen in Google Maps

Home-care agencies near Milton Keynes

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Badges & awards

Information disclaimer. Information regarding Elevation Care Services is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.