East Bristol Reablement Service

“Date of Assessment: 19 March to 9 April 2026. East Bristol Intermediate Care Centre is a care at home service providing support to adults with sensory impairments, physical disabilities and dementia. At the time of our inspection, 39 people were receiving the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. This was a scheduled assessment, all quality statements were reviewed. At our last inspection this service was rated good. At this inspection the service has remained good. The service was in breach of a legal regulation in relation to good governance.”

“Governance systems had not identified areas found at this assessment to consistently identify regulatory shortfalls or drive service improvements. This included the omission of safeguarding notifications submitted to the Care Quality Commission (CQC), shortfalls in medicines management, person-centred care planning, goal monitoring, individualised risk and environmental assessments. Documentation lacked detail in people’s preferences and communication needs.”