Dependability Limited
Canal Side House, 72 Devon Close, Perivale, Greenford, UB6 7DR · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2016.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and mental health conditions
- Local authority: Ealing
- Registered manager: Shirley Georgina Rawling
- Run by: Dependability Limited
The inspection record
Rated Good overall. Report published 17 February 2025.
“Dependability is a domiciliary care agency registered to provide personal care to people in their own homes. The service provides support to people of all ages and different abilities. At the time of assessment, the service provided care to 34 people who received personal care.”
“Assessment activity started on 19 June and ended on 12 July 2024. The inspection was prompted in part due to concerns regarding staff training and the management of the service, we also assessed whether the service improved in the key question of well-led. We did not assess all quality statements at this inspection. We looked at 3 key questions: Safe, Effective and Well-led. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating. The last rating for this service was good (published 7 April 2020). At this assessment we found that the service had remained a rating of good.”
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“Systems were in place to help protect people from the risk of harm. Staff were recruited safely and trained appropriately to ensure they were competent for their role. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. People’s care and support plans reflected their range of needs. Staff told us they felt supported by their colleagues and managers. Systems were in place to monitor aspects of the service and quality of care provided continuously.”
Older reports from the CQC's previous inspection approach
Inspected 6 February 2020, rated Good
Inspected 12 February 2019, rated Requires improvement
Inspected 4 December 2017, rated Requires improvement
Frequently asked questions
What services does Dependability Limited provide?
Dependability Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Dependability Limited registered in?
Dependability Limited is registered in the Ealing local authority area.
What is Dependability Limited's CQC rating?
Dependability Limited is rated Good by the Care Quality Commission (report published 17 February 2025). The full CQC inspection report is available at cqc.org.uk/location/1-3100412145.
Who is the registered manager at Dependability Limited?
The registered manager is Shirley Georgina Rawling.
When was Dependability Limited last inspected?
The Care Quality Commission published its latest report on Dependability Limited on 17 February 2025.
Where is Dependability Limited located?
Dependability Limited is located in Greenford, United Kingdom.
When did Dependability Limited register with CQC?
Dependability Limited first registered on 7 December 2016.
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Home-care agencies near Greenford
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Information disclaimer. Information regarding Dependability Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
02089983707