DCAS Direct Personnel Limited
Town Hall Approach Road, London, N15 4RY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since February 2016.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Haringey
- Registered manager: Donya Annie-Marie James
- Run by: DCAS Direct Personnel Limited
The inspection record
Rated Good overall. Report published 18 September 2026.
“We carried out this assessment from 15 July to 11 Sept 2026. This service was previously rated as good. Following this assessment, the rating remains good (published 9 July 2019). We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.”
“People received good-quality care and support which reflected their assessed needs and preferences. Care was reviewed regularly, and people were involved in decisions about how their support was provided. Staff encouraged people to make choices and maintain their independence.”
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“Staff had the skills and knowledge needed to carry out their roles. They completed relevant training and received ongoing supervision and support from managers. Systems were in place to monitor staff practice and help ensure expected standards of care were maintained. A member of staff said,: “I feel very supported here”.”
“People gave positive feedback about the care. A person told us, “They are very good and look after me well.””
“The provider had systems to oversee the quality and safety of the service. Managers carried out checks and audits to monitor care, identify where improvements were needed and support the ongoing delivery of good-quality care.”
Older reports from the CQC's previous inspection approach
Inspected 29 May 2018, rated Requires improvement
Inspected 30 March 2017, rated Requires improvement
Frequently asked questions
What services does DCAS Direct Personnel Limited provide?
DCAS Direct Personnel Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is DCAS Direct Personnel Limited registered in?
DCAS Direct Personnel Limited is registered in the Haringey local authority area.
What is DCAS Direct Personnel Limited's CQC rating?
DCAS Direct Personnel Limited is rated Good by the Care Quality Commission (report published 18 September 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2452557128.
Who is the registered manager at DCAS Direct Personnel Limited?
The registered manager is Donya Annie-Marie James.
When was DCAS Direct Personnel Limited last inspected?
The Care Quality Commission published its latest report on DCAS Direct Personnel Limited on 18 September 2026.
Where is DCAS Direct Personnel Limited located?
DCAS Direct Personnel Limited is located in London, United Kingdom.
When did DCAS Direct Personnel Limited register with CQC?
DCAS Direct Personnel Limited first registered on 22 February 2016.
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Location
Home-care agencies near London
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Information disclaimer. Information regarding DCAS Direct Personnel Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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