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Unclaimed listing CQC record · synced 3 November 2026

CTRC CIC

Network House, 1 Bentinck Court, Bentinck Road, West Drayton, Middlesex, UB7 7RQ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 11 June 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Overview

CTRC CIC is a home care agency based in West Drayton, London (UB7). It is registered with CQC.

It provides personal care and support to people in their own homes. Its services also include dementia home care. CQC records list its specialisms as Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities and Physical disabilities. CQC records give its local authority as Hillingdon. CQC rated it Good at its last inspection, on 11 June 2023.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since May 2014.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities and adults under 65
  • Local authority: Hillingdon
  • Registered manager: Cassandra Marcus-Hughes
  • Run by: CTRC Community Interest Company

The inspection record

Rated Good overall. Inspected 11 June 2023.

Older reports from the CQC's previous inspection approach

Inspected 29 January 2019, rated Good

Inspected 23 November 2017, rated Requires improvement

Inspected 18 November 2016, rated Good

Inspected 23 November 2015, rated Good

Frequently asked questions

What services does CTRC CIC provide?

CTRC CIC is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is CTRC CIC registered in?

CTRC CIC is registered in the Hillingdon local authority area.

What is CTRC CIC's CQC rating?

CTRC CIC is rated Good by the Care Quality Commission (inspected 11 June 2023). The full CQC inspection report is available at cqc.org.uk/location/1-1405004765.

Who is the registered manager at CTRC CIC?

The registered manager is Cassandra Marcus-Hughes.

Who owns CTRC CIC?

CTRC CIC is operated by CTRC Community Interest Company.

When was CTRC CIC last inspected?

The Care Quality Commission last inspected CTRC CIC on 11 June 2023.

Where is CTRC CIC located?

CTRC CIC is located in West Drayton, United Kingdom.

When did CTRC CIC register with CQC?

CTRC CIC first registered on 12 May 2014.

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Location

Network House, 1 Bentinck Court, Bentinck Road, West Drayton, Middlesex, UB7 7RQOpen in Google Maps

Home-care agencies near West Drayton

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Information disclaimer. Information regarding CTRC CIC is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.