CSK Support 24 Ltd Northampton

“We looked at eight quality statements: [Safeguarding, Involving people to manage risk, Safe and effective staffing, Medicines Optimisation, Person-Centred Care, Listening to and involving people, Kindness compassion and dignity and Governance, management and sustainability].”

“At our last inspection the service was rated requires improvement. At this assessment we found the provider had made some improvements to meet the regulations. However, further action was required. The service rating remains requires improvement. At our last inspection the service was in breach of the regulations around safe care and treatment due concerns seen in managing medicines. There was improvement in this area and the service was no longer in breach of this regulation. However, we identified a new breach around governance as systems and processes had not identified some of the issues we saw during the assessment.”