Companion Homecare Ltd
53A Plungington Road, Preston, PR1 7EN · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2020.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children and substance misuse
- Local authority: Lancashire
- Registered manager: Dawn Trudy Crosse
- Run by: Companion Homecare Ltd
The inspection record
Rated Good overall. Report published 10 February 2025.
“Companion Homecare provides personal care to people in their own homes. The service is based in Preston and also provides support to people living in the Morecambe area. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”
“The inspection was prompted in part due to concerns received. A decision was made for us to inspect.”
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“Staff did not always feel there was a positive learning culture. People’s safety was not always being fully protected. Staff knowledge around safeguarding was mixed. Risks weren’t always being appropriately managed. Staff did not always receive appropriate training and support. Staff raised concerns in relation to medicines management. Feedback from staff about the management and leadership at this service was mixed.”
Older reports from the CQC's previous inspection approach
Inspected 13 March 2023, rated Good
Inspected 22 September 2022, rated Requires improvement
Frequently asked questions
What services does Companion Homecare Ltd provide?
Companion Homecare Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Companion Homecare Ltd registered in?
Companion Homecare Ltd is registered in the Lancashire local authority area.
What is Companion Homecare Ltd's CQC rating?
Companion Homecare Ltd is rated Good by the Care Quality Commission (report published 10 February 2025). The full CQC inspection report is available at cqc.org.uk/location/1-7735251314.
Who is the registered manager at Companion Homecare Ltd?
The registered manager is Dawn Trudy Crosse.
When was Companion Homecare Ltd last inspected?
The Care Quality Commission published its latest report on Companion Homecare Ltd on 10 February 2025.
Where is Companion Homecare Ltd located?
Companion Homecare Ltd is located in Preston, United Kingdom.
When did Companion Homecare Ltd register with CQC?
Companion Homecare Ltd first registered on 10 January 2020.
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Home-care agencies near Preston
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Information disclaimer. Information regarding Companion Homecare Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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