Closer Care Services – Main Office
314A Welford Road, Leicester, LE2 6EG · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2023.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Leicester
- Registered manager: Meerab Anwar Malik
- Run by: Closer Care Services Limited
The inspection record
Rated Good overall. Report published 3 October 2026.
“Date of assessment: 27 August to 11 September 2026.”
“Closer Care Services – Main Office is a domiciliary care agency. It provides personal care to people living in their own homes. It provides a service to adults of all ages and people who are living with dementia, and physical disabilities.Not everyone using Closer Care Services – Main Office received a regulated activity. CQC only inspect where people are provided with 'personal care'; help with tasks related to personal hygiene and eating. At the time of our inspection 15 people were supported by the provider with personal care.”
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“This inspection took place to follow up previous breaches of regulation. Significant improvements had been made across the service since the last inspection, and the provider was no longer in breach of the legal regulations relating to safe care and treatment and good governance.”
“Care plans and risk assessments had improved substantially since the last assessment. Records demonstrated detailed, person-centred care planning which accurately reflected people's health needs, communication requirements, personal preferences, cultural backgrounds, and routines. Risk assessments had improved and covered all identified risks including mobility, moving and handling, falls, medicines and skin integrity.”
“The registered manager and nominated individual had completed additional training to increase their knowledge of key areas across the service. Both the registered manager and the nominated individual showed insight into previous shortfalls and had worked hard to make sure they made improvements.”
“Medicines were managed safely. Staff had received additional training in areas such as catheter and stoma care. The provider also ensured all training courses could be offered in a variety of languages.”
“New staff incentives had been implemented, including ‘carer of the month’. Staff spoke positively about working at the service. A staff member told us, “"I really love this company and I really love this job. I love working, if the company is good with the good support, you love working."”
“Governance systems had been strengthened, audits captured areas for improvement, and the registered manager took swift action to implement changes.”
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Frequently asked questions
What services does Closer Care Services – Main Office provide?
Closer Care Services – Main Office is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Closer Care Services – Main Office registered in?
Closer Care Services – Main Office is registered in the Leicester local authority area.
What is Closer Care Services – Main Office's CQC rating?
Closer Care Services – Main Office is rated Good by the Care Quality Commission (report published 3 October 2026). The full CQC inspection report is available at cqc.org.uk/location/1-17195216524.
Who is the registered manager at Closer Care Services – Main Office?
The registered manager is Meerab Anwar Malik.
Who owns Closer Care Services – Main Office?
Closer Care Services – Main Office is operated by Closer Care Services Limited.
When was Closer Care Services – Main Office last inspected?
The Care Quality Commission published its latest report on Closer Care Services – Main Office on 3 October 2026.
Where is Closer Care Services – Main Office located?
Closer Care Services – Main Office is located in Leicester, United Kingdom.
When did Closer Care Services – Main Office register with CQC?
Closer Care Services – Main Office first registered on 13 September 2023.
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Location
Home-care agencies near Leicester
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Badges & awards
Information disclaimer. Information regarding Closer Care Services – Main Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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