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Unclaimed listing CQC record · synced 13 October 2026

CJ Noah Healthcare

3 The Brook, Sutton, Ely, CB6 2PU · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvementCaring Requires improvementResponsive Requires improvementWell-led Requires improvement

Report published 2 January 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2024.
  • Supports: older people (65+), people with dementia, physical disabilities and adults under 65
  • Local authority: Cambridgeshire
  • Registered manager: Charity Jane Ngundu
  • Run by: CJ Noah Ltd

The inspection record

Rated Requires improvement overall. Report published 2 January 2026.

“Date of Assessment: 16 September to 9 October 2025. We carried out this assessment because of safeguarding concerns we received. The service provides care and support to adults in their own homes.”

“We found 3 breaches of legal regulations in relation to safe care and treatment, staffing and governance. We found missing and incomplete risk assessments relating to the health, safety and wellbeing of people using the service. The provider did not carry out robust recruitment checks or deploy sufficient numbers of staff to make sure that they could meet people's needs. There was no evidence staff had completed an induction programme to prepare them for their role. The provider did not have effective governance systems in place to monitor and improve the quality of the service.”

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“However, people were treated with kindness and compassion, and staff respected their independence, dignity and privacy. Staff knew how to report and follow up on incidents or accidents and felt supported and valued.”

“We have asked the provider for an action plan in response to the concerns found at this assessment. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does CJ Noah Healthcare provide?

CJ Noah Healthcare is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is CJ Noah Healthcare registered in?

CJ Noah Healthcare is registered in the Cambridgeshire local authority area.

What is CJ Noah Healthcare's CQC rating?

CJ Noah Healthcare is rated Requires improvement by the Care Quality Commission (report published 2 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-19611149220.

Who is the registered manager at CJ Noah Healthcare?

The registered manager is Charity Jane Ngundu.

Who owns CJ Noah Healthcare?

CJ Noah Healthcare is operated by CJ Noah Ltd.

When was CJ Noah Healthcare last inspected?

The Care Quality Commission published its latest report on CJ Noah Healthcare on 2 January 2026.

Where is CJ Noah Healthcare located?

CJ Noah Healthcare is located in Ely, United Kingdom.

When did CJ Noah Healthcare register with CQC?

CJ Noah Healthcare first registered on 12 July 2024.

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Location

3 The Brook, Sutton, Ely, CB6 2PUOpen in Google Maps

Home-care agencies near Ely

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Information disclaimer. Information regarding CJ Noah Healthcare is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.