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Unclaimed listing CQC record · synced 13 October 2026

Chasfab Options Limited

775 Sidcup Road, London, SE9 3SB · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvementCaring GoodResponsive GoodWell-led Requires improvement

Report published 21 May 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since September 2022.
  • Supports: older people (65+), learning disabilities, adults under 65 and children
  • Local authority: Greenwich
  • Registered manager: Julianah Adebowale Balarabe
  • Run by: Chasfab Options Limited

The inspection record

Rated Requires improvement overall. Report published 21 May 2025.

“Date of assessment: 12 December 2024 to 5th February 2025. Chasfab Options Limited is a care at home service providing support to children aged 0 - 18 years, adults under 65 years, and people living with learning disabilities. At the time of the inspection, there were 7 people using the service. There was a registered manager in post at the time of the inspection.”

“We have assessed the service against 'right support, right care, right culture guidance to make judgements whether the provider guaranteed people with a learning disability or autistic people, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.  ”

Show the full assessment summaryHide the rest of the summary

“The service was in breach of the legal regulations in relation to, safe care and treatment, staffing, fit and proper persons employed and good governance.”

“Medicines administered to people were not always appropriately documented and some people had no medication administration records in place. People had no risk assessments in place in relation to their medical support needs. Care plans were not always person centred and lacked information about people's histories, likes and dislikes, and contained errors with people’s personal information. Care plans were also not always person centred, and did not always include information about people’s protected characteristics.”

“The service had enough staff employed to keep people safe. However, we found pre-employment checks failed to identify conflicting and missing information provided by staff in the application process.   ”

“The registered manager provided information staff had multiple training courses all delivered to staff over 2 days. This reflected poor planning of training as staff were not given sufficient time to absorb and reflect or give feedback on each course to ascertain understanding of the training they had received before moving to the next course.”

“The provider was introducing a new system where people would be able to give feedback on their care through digital systems to improve communication.  ”

“Staff told us they were happy working with the service, and they felt they were treated well by management.”

“In instances where CQC has decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Chasfab Options Limited provide?

Chasfab Options Limited is registered with the Care Quality Commission to provide personal care.

Which local authority is Chasfab Options Limited registered in?

Chasfab Options Limited is registered in the Greenwich local authority area.

What is Chasfab Options Limited's CQC rating?

Chasfab Options Limited is rated Requires improvement by the Care Quality Commission (report published 21 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-13748947981.

Who is the registered manager at Chasfab Options Limited?

The registered manager is Julianah Adebowale Balarabe.

When was Chasfab Options Limited last inspected?

The Care Quality Commission published its latest report on Chasfab Options Limited on 21 May 2025.

Where is Chasfab Options Limited located?

Chasfab Options Limited is located in London, United Kingdom.

When did Chasfab Options Limited register with CQC?

Chasfab Options Limited first registered on 5 September 2022.

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Location

775 Sidcup Road, London, SE9 3SBOpen in Google Maps

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Information disclaimer. Information regarding Chasfab Options Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.