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Unclaimed listing CQC record · synced 13 October 2026

Carlton Court

Unit A, 1 Carlton Court, Grainger Road, Southend-on-sea, SS2 5BZ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 27 September 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since December 2016.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children and substance misuse
  • Local authority: Southend-on-Sea
  • Registered manager: Conciliate Mukandatsama
  • Run by: Mevtec 360 Locum Limited

The inspection record

Rated Good overall. Report published 27 September 2024.

“Carlton Court is a domiciliary care agency; at the time of our assessment, they were supporting 18 people with a regulated activity. The assessment took place on the 14 August till 16 August 2024. The assessment was completed to follow up on the last inspection to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations. Staff now assessed and mitigated risks and care plans now guided safe practice. The registered manager now had systems in place to monitor the service and provide good oversight to monitor and improve outcomes for people.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 20 February 2023, rated Requires improvement

Inspected 5 August 2019, rated Good

Frequently asked questions

What services does Carlton Court provide?

Carlton Court is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Carlton Court registered in?

Carlton Court is registered in the Southend-on-Sea local authority area.

What is Carlton Court's CQC rating?

Carlton Court is rated Good by the Care Quality Commission (report published 27 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-3147809776.

Who is the registered manager at Carlton Court?

The registered manager is Conciliate Mukandatsama.

Who owns Carlton Court?

Carlton Court is operated by Mevtec 360 Locum Limited.

When was Carlton Court last inspected?

The Care Quality Commission published its latest report on Carlton Court on 27 September 2024.

Where is Carlton Court located?

Carlton Court is located in Southend-on-sea, United Kingdom.

When did Carlton Court register with CQC?

Carlton Court first registered on 12 December 2016.

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Location

Unit A, 1 Carlton Court, Grainger Road, Southend-on-sea, SS2 5BZOpen in Google Maps

Home-care agencies near Southend-on-sea

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Badges & awards

Information disclaimer. Information regarding Carlton Court is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.