Caring Connections
1st Floor, Edward House, Earl of Derby House Complex, North Mersey Business Centre, Woodward Road, Knowsley Industrial Estate, Liverpool, L33 7UY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2018.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Knowsley
- Registered manager: Sarah Jane Corner
- Run by: Caring Connections Limited
The inspection record
Rated Good overall. Report published 6 September 2024.
“Date of assessment 22 February to 7 May 2024.”
“Caring Connections is a domiciliary care agency. The service provides personal care to people living in their own homes. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. There were 55 people receiving personal care at the time of the inspection.”
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“We received information that indicated that improvements may have been needed in relation to the management of people’s personal care delivery. We assessment a total of 8 quality statements from the safe, effective, caring and responsive key questions and found no areas of concern. We spoke with 8 people/relatives, 8 staff and the registered manager. We reviewed a selection of care planning documents of 7 people who were in receipt of personal care and medicines support. In addition, we reviewed policies, procedures and records relevant to this assessment. The service was safe, effective, caring and responsive. We found that appropriate systems were in place to promote the safe management and oversight of people’s care and support. Staff had received training for their role and regular checks and reviews took place to monitor the service people received in relation to personal care and medicines management.”
Older reports from the CQC's previous inspection approach
Inspected 7 November 2019, rated Good
Frequently asked questions
What services does Caring Connections provide?
Caring Connections is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Caring Connections registered in?
Caring Connections is registered in the Knowsley local authority area.
What is Caring Connections's CQC rating?
Caring Connections is rated Good by the Care Quality Commission (report published 6 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-5795101630.
Who is the registered manager at Caring Connections?
The registered manager is Sarah Jane Corner.
Who owns Caring Connections?
Caring Connections is operated by Caring Connections Limited.
When was Caring Connections last inspected?
The Care Quality Commission published its latest report on Caring Connections on 6 September 2024.
Where is Caring Connections located?
Caring Connections is located in Liverpool, United Kingdom.
When did Caring Connections register with CQC?
Caring Connections first registered on 26 September 2018.
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Home-care agencies near Liverpool
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Information disclaimer. Information regarding Caring Connections is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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