Careuk247 Home Care Cambridgeshire
Regus House, Cambridge, CB23 6DP · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Overview
Careuk247 Home Care Cambridgeshire is a home care agency based in Cambridge, Cambridgeshire (CB23). It is registered with CQC.
It provides personal care and support to people in their own homes. Its services also include dementia home care. CQC records list its specialisms as Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities and Sensory impairment. CQC records give its local authority as Cambridgeshire. CQC rated it Requires improvement at its last assessment.
Registration details
- Registered as a homecare agency with the Care Quality Commission since April 2019.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
- Local authority: Cambridgeshire
- Registered manager: Maria Andreea Dobrin
- Run by: Careuk247 Home Care Ltd
The inspection record
Rated Requires improvement overall. Report published 21 October 2026.
“Date of assessment: 9th June – 28th July 2026. We visited the location on 9th and 30th June 2026. Careuk247 Home Care Cambridgeshire is a domiciliary care agency providing personal care to people living in their own homes, including those with a learning disability, dementia, physical disabilities and sensory impairments. At the time of our assessment 94 people were receiving the regulated activity of personal care. CQC only inspects where people receive personal care.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was providing regulated activity to autistic people or people with a learning disability. We found specific improvements were required, this included staff training, and a more personalised approach to care planning to meet people’s specific communication needs.”
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“This assessment was prompted by concerns regarding whether people were receiving safe care. Specifically, concerns related to the support provided for skin integrity, personal care, and infection prevention and control practices. We found the provider was in breach of legal regulations relating to safe care and treatment, person-centred care, and good governance. People were not always supported safely in line with their individual needs, and care plans did not consistently identify those needs or clearly set out the specific support staff were required to provide. We identified areas where improvement was needed, indicating that the provider's governance systems had not been effective in identifying and addressing these concerns.”
“Whilst the provider responded to the concerns identified during the assessment, we could not be assured that improvements had been fully embedded or that effective oversight arrangements were in place to sustain these changes and reduce the risk of recurrence.”
“The assessment was undertaken by 2 inspectors and 2 Experts by Experience. An Expert by Experience is a person who has personal experience of using, or caring for someone who uses, this type of care service.”
“We sought feedback from 4 health professional teams that work with the service. One team declined to provide feedback, and we did not receive responses from the remaining teams. The local authority did provide feedback, and we also contacted Healthwatch to obtain any information they held about the service. Healthwatch is the independent champion for people using health and social care services in England, gathering and representing the views and experiences of the public.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Older reports from the CQC's previous inspection approach
Inspected 22 November 2023, rated Good
Inspected 10 May 2021, rated Good
Inspected 30 November 2020 (Insufficient evidence to rate)
Frequently asked questions
What services does Careuk247 Home Care Cambridgeshire provide?
Careuk247 Home Care Cambridgeshire is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Careuk247 Home Care Cambridgeshire registered in?
Careuk247 Home Care Cambridgeshire is registered in the Cambridgeshire local authority area.
What is Careuk247 Home Care Cambridgeshire's CQC rating?
Careuk247 Home Care Cambridgeshire is rated Requires improvement by the Care Quality Commission (report published 21 October 2026). The full CQC inspection report is available at cqc.org.uk/location/1-6721626964.
Who is the registered manager at Careuk247 Home Care Cambridgeshire?
The registered manager is Maria Andreea Dobrin.
Who owns Careuk247 Home Care Cambridgeshire?
Careuk247 Home Care Cambridgeshire is operated by Careuk247 Home Care Ltd.
When was Careuk247 Home Care Cambridgeshire last inspected?
The Care Quality Commission published its latest report on Careuk247 Home Care Cambridgeshire on 21 October 2026.
Where is Careuk247 Home Care Cambridgeshire located?
Careuk247 Home Care Cambridgeshire is located in Cambridge, United Kingdom.
When did Careuk247 Home Care Cambridgeshire register with CQC?
Careuk247 Home Care Cambridgeshire first registered on 11 April 2019.
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Location
Home-care agencies near Cambridge
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Information disclaimer. Information regarding Careuk247 Home Care Cambridgeshire is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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