Carers Break Community Interest Company
Unit 7a, Duchy Business Centre, Wilson Way, Pool, Redruth, TR15 3RT · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2015.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse and eating disorders
- Local authority: Cornwall
- Registered manager: Reuben Jenkins
- Run by: Carers Break Community Interest Company
The inspection record
Rated Good overall. Report published 27 April 2026.
“Date of assessment: 26 March to 1 April 2026”
“Carers Break is a Domiciliary Care Agency (DCA) providing personal care to people living in their own homes. Not everyone who used the service received the regulated activity of personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal care and/or support with eating and drinking. Where they do, we also consider any wider social care provided.”
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“At the time of the assessment the service supported 49 people, 5 of these were receiving personal care. Visits were a minimum of 2 hours.”
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“The service supports people living with dementia, physical disabilities, sensory impairments, mental health conditions and people with a learning disability and autistic people. Therefore, we considered the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities.”
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“The assessment looked at all the key questions; safe, effective, caring, responsive and well-led. Following the assessment we have rated the service good overall and outstanding in caring.”
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“There were enough staff to support people. Staff told us they felt well supported and consistently spoke highly about the service, one said “I love the company, there is always someone there and it is like a big family.””
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“Staff completed training in core subjects the provider identified as necessary, this included training in supporting people with a learning disability or autistic people. People were normally supported by small teams who knew them well and understood their individual needs and preferences. There was a very strong emphasis on the provision of activities and reducing social isolation.”
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“People were protected from abuse and risks to their safety had been identified and mitigated. Care plans accurately reflected people’s current needs and staff documented the care they provided.”
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“The service’s culture and values were centred on kindness, honesty and integrity, supported by a well-trained workforce. The registered manager told us, “Kindness is the gateway to everything”.”
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“Care staff consistently demonstrated compassionate and person centre care. They always looked for ways to improve people’s lives and were very proud and motivated to work for the organisation.”
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“The service worked effectively with other healthcare professionals, sharing information appropriately and escalating any health concerns to the relevant agency appropriately.”
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Older reports from the CQC's previous inspection approach
Inspected 12 September 2017, rated Good
Inspected 3 June 2015, rated Good
Frequently asked questions
What services does Carers Break Community Interest Company provide?
Carers Break Community Interest Company is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Carers Break Community Interest Company registered in?
Carers Break Community Interest Company is registered in the Cornwall local authority area.
What is Carers Break Community Interest Company's CQC rating?
Carers Break Community Interest Company is rated Good by the Care Quality Commission (report published 27 April 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2033652302.
Who is the registered manager at Carers Break Community Interest Company?
The registered manager is Reuben Jenkins.
When was Carers Break Community Interest Company last inspected?
The Care Quality Commission published its latest report on Carers Break Community Interest Company on 27 April 2026.
Where is Carers Break Community Interest Company located?
Carers Break Community Interest Company is located in Redruth, United Kingdom.
When did Carers Break Community Interest Company register with CQC?
Carers Break Community Interest Company first registered on 8 May 2015.
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Location
Home-care agencies near Redruth
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Information disclaimer. Information regarding Carers Break Community Interest Company is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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