Caremark (Hillingdon)
6 Marlborough Parade, Uxbridge Road, Uxbridge, Middlesex, UB10 0LR · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since November 2013.
- Supports: older people (65+), people with dementia, learning disabilities, mental health conditions, adults under 65, children, substance misuse and eating disorders
- Local authority: Hillingdon
- Registered manager: Frances Nicolette Edwards
- Run by: AS Hillingdon Homecare Limited
The inspection record
Rated Good overall. Report published 16 April 2024.
“Care Mark (Hillingdon) is a care agency providing personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment, 49 people were using the service. The care agency was supporting adults with disabilities, mental health needs and older adults.”
“This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.. At the time of our inspection there was not a registered manager in post. A new manager had submitted an application to register. We are currently assessing this application.”
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“During our assessment we visited the care agency's offices on 12 March 2024.. We spoke with 2 people who used the service, 9 relatives and a friend on the telephone. We received written feedback from 6 members of staff and another relative. The assessment was supported by an Expert by Experience who made some of the phone calls. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.”
“We did not assess all quality statements at this inspection. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating.”
“We did not identify breaches of any Regulations during this assessment. We will continue to monitor information we receive about the service, which will help inform when we next assess them.”
Older reports from the CQC's previous inspection approach
Inspected 18 July 2018, rated Good
Inspected 4 October 2017, rated Good
Inspected 7 August 2017, rated Requires improvement
Inspected 23 October 2015, rated Good
Frequently asked questions
What services does Caremark (Hillingdon) provide?
Caremark (Hillingdon) is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Caremark (Hillingdon) registered in?
Caremark (Hillingdon) is registered in the Hillingdon local authority area.
What is Caremark (Hillingdon)'s CQC rating?
Caremark (Hillingdon) is rated Good by the Care Quality Commission (report published 16 April 2024). The full CQC inspection report is available at cqc.org.uk/location/1-1034083748.
Who is the registered manager at Caremark (Hillingdon)?
The registered manager is Frances Nicolette Edwards.
Who owns Caremark (Hillingdon)?
Caremark (Hillingdon) is operated by AS Hillingdon Homecare Limited.
When was Caremark (Hillingdon) last inspected?
The Care Quality Commission published its latest report on Caremark (Hillingdon) on 16 April 2024.
Where is Caremark (Hillingdon) located?
Caremark (Hillingdon) is located in Uxbridge, United Kingdom.
When did Caremark (Hillingdon) register with CQC?
Caremark (Hillingdon) first registered on 29 November 2013.
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Home-care agencies near Uxbridge
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Information disclaimer. Information regarding Caremark (Hillingdon) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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