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Unclaimed listing CQC record · synced 20 October 2026

Care South Home Care Services Dorset

2nd Floor, Castledene, Throop Road, Bournemouth, Dorset, BH8 0DB · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 8 December 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since November 2010.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse, eating disorders and people whose rights are restricted under the Mental Health Act
  • Local authority: Bournemouth, Christchurch and Poole
  • Registered manager: Tracie-Jane Gregory
  • Run by: Care South

The inspection record

Rated Good overall. Report published 8 December 2025.

“Care South Home Care Services Dorset is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. The inspection was carried out between 13 and 22 October 2025. We visited the office on13 and 15 October 2025. At the time of the inspection the service was supporting 90 people who were receiving personal care. Care South Home Care Services Dorset offered various services to people which included short term support and a service designed to support people return home after a hospital stay. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were involved in their care.Safeguarding procedures were in place to ensure people were protected from avoidable harm. People were supported by a consistent staff team. This supported continuity of care.People had care plans and risk assessments in place and care provision was person centred.Staff received training and supervision.People’s medicines were well managed by trained and competent staff.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 16 November 2018, rated Good

Inspected 29 January 2016, rated Good

Inspected 3 September 2014, not rated

Frequently asked questions

What services does Care South Home Care Services Dorset provide?

Care South Home Care Services Dorset is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Care South Home Care Services Dorset registered in?

Care South Home Care Services Dorset is registered in the Bournemouth, Christchurch and Poole local authority area.

What is Care South Home Care Services Dorset's CQC rating?

Care South Home Care Services Dorset is rated Good by the Care Quality Commission (report published 8 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-119641840.

Who is the registered manager at Care South Home Care Services Dorset?

The registered manager is Tracie-Jane Gregory.

Who owns Care South Home Care Services Dorset?

Care South Home Care Services Dorset is operated by Care South.

When was Care South Home Care Services Dorset last inspected?

The Care Quality Commission published its latest report on Care South Home Care Services Dorset on 8 December 2025.

Where is Care South Home Care Services Dorset located?

Care South Home Care Services Dorset is located in Bournemouth, United Kingdom.

When did Care South Home Care Services Dorset register with CQC?

Care South Home Care Services Dorset first registered on 23 November 2010.

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Location

2nd Floor, Castledene, Throop Road, Bournemouth, Dorset, BH8 0DBOpen in Google Maps

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Information disclaimer. Information regarding Care South Home Care Services Dorset is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.