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Unclaimed listing CQC record · synced 13 October 2026

Care Promise Limited

St Bernard's House, 23 Broad Street, Stafford, Staffordshire, ST16 2DE · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 30 October 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since September 2014.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
  • Local authority: Staffordshire
  • Registered manager: Baljinder Kaur Brar
  • Run by: Care Promise Limited

The inspection record

Rated Good overall. Report published 30 October 2024.

“Date of assessment 27 August 2024 to 06 September 2024.”

“Care Promise is a domiciliary care agency providing personal care to people in their own home. At the time of this assessment, 51 people were in receipt of care and support.”

Show the full assessment summaryHide the rest of the summary

“This assessment was carried out in response to concerns raised regarding the safe care and treatment of people living in the home. We did not find any evidence to support these concerns. However, we did find improvements were needed when assessing risks to people and ensuring care plans were regularly reviewed.”

“The overall rating for the service has remained good based on the findings of this inspection.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 24 August 2021, rated Good

Inspected 27 March 2019, rated Good

Inspected 28 July 2016, rated Good

Frequently asked questions

What services does Care Promise Limited provide?

Care Promise Limited is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Care Promise Limited registered in?

Care Promise Limited is registered in the Staffordshire local authority area.

What is Care Promise Limited's CQC rating?

Care Promise Limited is rated Good by the Care Quality Commission (report published 30 October 2024). The full CQC inspection report is available at cqc.org.uk/location/1-1649200586.

Who is the registered manager at Care Promise Limited?

The registered manager is Baljinder Kaur Brar.

When was Care Promise Limited last inspected?

The Care Quality Commission published its latest report on Care Promise Limited on 30 October 2024.

Where is Care Promise Limited located?

Care Promise Limited is located in Stafford, United Kingdom.

When did Care Promise Limited register with CQC?

Care Promise Limited first registered on 29 September 2014.

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Location

St Bernard's House, 23 Broad Street, Stafford, Staffordshire, ST16 2DEOpen in Google Maps

Home-care agencies near Stafford

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Badges & awards

Information disclaimer. Information regarding Care Promise Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.