Care In Our Hands Ltd
152a County Road South, Hull, HU5 5NA · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since February 2023.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Kingston upon Hull, City of
- Registered manager: Mia Rose Bentley
- Run by: Care In Our Hands Ltd
The inspection record
Rated Requires improvement overall. Report published 12 June 2026.
“Date of inspection: 12 March and 13 March 2026.”
“Care In Our Hands is a home care agency providing care and support to people living in their own homes. The service is registered to care for adults over and under 65 years, dementia, and physical disabilities. At the time of our inspection, there were 45 people receiving the regulated activity of personal care. We visited the registered office on 12 and 13 March 2026. This was the service’s first inspection since registration with CQC.”
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“Staff were caring and knowledgeable about people’s needs. The service protected people from the risk of abuse and relatives felt the service was safe and caring. However, staff recruitment did not follow best practice, and staff training was not always completed. Medicines were not always managed safely. Following our feedback regarding medicines shortfalls the provider implemented a medicine strategy to improve this area”
“The provider did not have appropriate health care plans in place. There was a theme of incomplete and insufficient care planning across several people, with essential information about health conditions and associated risks either missing or not robustly recorded.”
“Governance systems need to be more robust, and audits needed to be improved. The registered manager, however, has took prompt action in response to our feedback and was keen to continue improving the service.”
“The provider was in breach of the legal regulation relating to governance. We have asked the provider for an action plan in response to the concerns found at this assessment.”
Frequently asked questions
What services does Care In Our Hands Ltd provide?
Care In Our Hands Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Care In Our Hands Ltd registered in?
Care In Our Hands Ltd is registered in the Kingston upon Hull, City of local authority area.
What is Care In Our Hands Ltd's CQC rating?
Care In Our Hands Ltd is rated Requires improvement by the Care Quality Commission (report published 12 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-14937057415.
Who is the registered manager at Care In Our Hands Ltd?
The registered manager is Mia Rose Bentley.
When was Care In Our Hands Ltd last inspected?
The Care Quality Commission published its latest report on Care In Our Hands Ltd on 12 June 2026.
Where is Care In Our Hands Ltd located?
Care In Our Hands Ltd is located in Hull, United Kingdom.
When did Care In Our Hands Ltd register with CQC?
Care In Our Hands Ltd first registered on 20 February 2023.
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Home-care agencies near Hull
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Information disclaimer. Information regarding Care In Our Hands Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
07359625624