Care 4 U – 466 Melton Road

“Care 4 U is a domiciliary care agency providing support to people in their own homes. Not everyone using Care 4 U received a regulated activity. CQC only inspects the service being received by people provided with 'personal care' for help with tasks related to personal hygiene and eating. At the time of the inspection the service was supporting 73 people who were in receipt of personal care. We visited the office on 22 April and 17 May 2024. On 24 April 2024 an expert by experience made telephone calls to 5 people and their relatives. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. We reviewed 7 quality statements in the key question of safe and 6 quality statements in the key question of well-led. For those key questions and quality statements not reviewed at this inspection we have combined the scores for these areas from the last inspection.”