Brighter Days Care at Home
137 Bulford Road, Durrington, Salisbury, SP4 8HA · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since May 2020.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
- Local authority: Wiltshire
- Run by: Brighter Days Care at Home Ltd
The inspection record
Rated Good overall. Report published 15 July 2025.
“Date of assessment: 10 June to 2 July 2025. Brighter Days Care at Home is a domiciliary care agency which provides the regulated activity personal care to people living in their own homes. At the time of this assessment there were 98 people using this service. We assessed this service due to concerns received about the culture and management approach, staff not being trained to administer medicines and recruitment processes. We did not find any evidence to substantiate any of the concerns received.”
“Staff had been recruited safely and with the required pre-employment checks being completed. This included a check with the Disclosure and Barring Service (DBS). Staff received a thorough induction which was completed face to face at the office location. Staff were provided with a range of training and there were enough staff available to safely meet people’s needs.”
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“People had risk management plans recorded which were regularly reviewed and updated when appropriate. The provider made sure risk was reviewed for environments and use of equipment. Staff were provided with training to use all equipment and the provider made sure equipment was safe to use. Staff followed safe infection prevention and control guidelines and used personal protective equipment safely.”
“Feedback about the management approach was positive. People, relatives and staff told us they felt the management team were approachable, responsive and managed the service well. Regular checks for quality and safety were completed and areas for improvement identified. There were regular staff and management meetings to share information, review actions for improvement and discuss any shortfalls.”
“The service was open to feedback from any source and demonstrated a positive approach to learning and development.”
“However, we did receive feedback from people about continuity issues with their care workers. The provider had also received this feedback and were taking steps to make improvements.”
“Further, medicines were not consistently managed safely. We found gaps in recording for some medicines. Staff had been provided with medicines training and regularly received checks of their competence.”
Older reports from the CQC's previous inspection approach
Inspected 15 October 2021, rated Good
Frequently asked questions
What services does Brighter Days Care at Home provide?
Brighter Days Care at Home is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Brighter Days Care at Home registered in?
Brighter Days Care at Home is registered in the Wiltshire local authority area.
What is Brighter Days Care at Home's CQC rating?
Brighter Days Care at Home is rated Good by the Care Quality Commission (report published 15 July 2025). The full CQC inspection report is available at cqc.org.uk/location/1-8888273983.
Who owns Brighter Days Care at Home?
Brighter Days Care at Home is operated by Brighter Days Care at Home Ltd.
When was Brighter Days Care at Home last inspected?
The Care Quality Commission published its latest report on Brighter Days Care at Home on 15 July 2025.
Where is Brighter Days Care at Home located?
Brighter Days Care at Home is located in Salisbury, United Kingdom.
When did Brighter Days Care at Home register with CQC?
Brighter Days Care at Home first registered on 13 May 2020.
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Information disclaimer. Information regarding Brighter Days Care at Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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