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Unclaimed listing CQC record · synced 13 October 2026

Bright Homecare

8 Cerne Road, Morden, Surrey, SM4 6QQ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring GoodResponsive GoodWell-led Good carried forward

Report published 4 December 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since February 2018.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and eating disorders
  • Local authority: Merton
  • Registered manager: Shabir Ahmad
  • Run by: Bright Homecare Ltd

The inspection record

Rated Good overall. Report published 4 December 2024.

“Bright Homecare is a domiciliary care agency registered with the Care Quality Commission (CQC) to provide personal care and support to people living in their own homes. At the time of this assessment 9 people were receiving a home care service from this provider. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.”

“The team who conducted this assessment consisted of an inspector. This on-site inspection was announced, and we gave the provider 24 hours’ notice. This was because we needed to be sure the registered manager would be available to support this assessment.”

Show the full assessment summaryHide the rest of the summary

“We conducted our on-site assessment of this service on 17 October 2024 and off-site assessment activity continued until 23 October 2024. We looked at 5 quality statements including safeguarding; involving people to manage risks; safe and effective staffing; independence, choice and control and equity in experiences and outcomes.”

“Staff and managers understood their duty to safeguard people from abuse and protect them from harm. Staff had received safeguarding training.”

“The provider completed risk assessments and staff used these to support people in a safe way.”

“There were enough staff employed to support people and meet their needs. Managers undertook robust checks when recruiting, staff were suitable to be employed and support people.”

“Staff received regular and relevant training to meet people’s needs.”

“People were supported to have choice and control and make decisions about how their care was provided. Staff supported people to remain as independent as possible.”

“Staff treated people equally and fairly and reduced the risk of them of being excluded from receiving care and support they were entitled to.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 31 January 2019, rated Good

Frequently asked questions

What services does Bright Homecare provide?

Bright Homecare is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Bright Homecare registered in?

Bright Homecare is registered in the Merton local authority area.

What is Bright Homecare's CQC rating?

Bright Homecare is rated Good by the Care Quality Commission (report published 4 December 2024). The full CQC inspection report is available at cqc.org.uk/location/1-4735084577.

Who is the registered manager at Bright Homecare?

The registered manager is Shabir Ahmad.

Who owns Bright Homecare?

Bright Homecare is operated by Bright Homecare Ltd.

When was Bright Homecare last inspected?

The Care Quality Commission published its latest report on Bright Homecare on 4 December 2024.

Where is Bright Homecare located?

Bright Homecare is located in Morden, United Kingdom.

When did Bright Homecare register with CQC?

Bright Homecare first registered on 15 February 2018.

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Location

8 Cerne Road, Morden, Surrey, SM4 6QQOpen in Google Maps

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Information disclaimer. Information regarding Bright Homecare is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.