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Unclaimed listing CQC record · synced 20 October 2026

Bowtree Homecare Ltd

669 Burnley Road East Lumb, Rossendale, Rossendale, BB4 9PG · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 29 April 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since October 2021.
  • Supports: older people (65+), people with dementia, physical disabilities and adults under 65
  • Local authority: Lancashire
  • Registered manager: Julie Anne Clegg Crabtree
  • Run by: Bowtree Homecare Ltd

The inspection record

Rated Good overall. Report published 29 April 2025.

“Date of assessment: 24 February 2025 to 10 March 2025. Bowtree Homecare Ltd is a domiciliary care agency registered to provide personal care to people in their own homes. At the time of our assessment there were 23 people receiving support with personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

“At the last inspection the provider had failed to ensure robust systems and process were in place and actioned to effectively manage the service and to ensure safe recruitment procedures were followed. At this assessment the provider had made the necessary improvements and was no longer in breach of regulations.”

Show the full assessment summaryHide the rest of the summary

“People’s needs were assessed prior to them receiving a service. Care plans provided guidance for staff to ensure people received safe and responsive care and support. Risks were assessed and mitigated to keep people safe.”

“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.”

“Medicines were managed safely. Staff received training in medicines administration.”

“There was a positive culture within the service. Staff said they felt supported by the management team and could approach them for advice and guidance.”

“The service worked in partnership with other social and health care professionals. Feedback from health professionals we contacted was positive.”

“Systems were in place to monitor the quality of the service. Accidents, incidents and safeguarding concerns were reviewed to help keep people safe and ensure appropriate action was taken. People and staff had the opportunity to provide feedback.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 19 July 2023, rated Requires improvement

Frequently asked questions

What services does Bowtree Homecare Ltd provide?

Bowtree Homecare Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Bowtree Homecare Ltd registered in?

Bowtree Homecare Ltd is registered in the Lancashire local authority area.

What is Bowtree Homecare Ltd's CQC rating?

Bowtree Homecare Ltd is rated Good by the Care Quality Commission (report published 29 April 2025). The full CQC inspection report is available at cqc.org.uk/location/1-11849991608.

Who is the registered manager at Bowtree Homecare Ltd?

The registered manager is Julie Anne Clegg Crabtree.

When was Bowtree Homecare Ltd last inspected?

The Care Quality Commission published its latest report on Bowtree Homecare Ltd on 29 April 2025.

Where is Bowtree Homecare Ltd located?

Bowtree Homecare Ltd is located in Rossendale, United Kingdom.

When did Bowtree Homecare Ltd register with CQC?

Bowtree Homecare Ltd first registered on 21 October 2021.

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Location

669 Burnley Road East Lumb, Rossendale, Rossendale, BB4 9PGOpen in Google Maps

Home-care agencies near Rossendale

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Information disclaimer. Information regarding Bowtree Homecare Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.