Bosun Care Limited
Winget House, 8 Beaufort Buildings, Spa Road, Gloucester, GL1 1XB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2025.
- Supports: physical disabilities, learning disabilities and adults under 65
- Local authority: Gloucestershire
- Run by: Bosun Care Limited
The inspection record
Rated Requires improvement overall. Report published 16 January 2026.
“This assessment took place between 13 October and 22 October 2025. Bosun Care Ltd is registered to deliver supported living and homecare and provide the regulated activity of personal care to people living in their own homes. CQC only inspects the service being received by people provided with 'personal care’; such as help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”
“Bosun Care Ltd was last inspected in April 2022 and rated good; however, the homecare service was not assessed as part of this inspection. This assessment focused on the provider’s homecare service. Two people received the regulated activity of personal care as part of the provider’s ‘live-in’ homecare service. We assessed all quality statements across the safe, effective, caring, responsive and well-led key questions. As a result of our assessment, we rated the service as requires improvement as we found 3 breaches of the legal regulations in relation to the management of people’s medicines, staff recruitment and the service’s record keeping and governance systems.”
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“An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the homecare service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.”
“Whilst people and their families raised no concerns about the care being provided to them; we found the provider had not implemented effective systems to ensure the registered manager had consistent oversight of the homecare care service as required by their registration.”
“The provider had not always ensured there were recorded systems of governance and monitoring processes. Although we found there were systems established to monitor the service and gather feedback from people and their care staff, the records of the provider’s monitoring systems were not consistently maintained.”
“The management of people’s medicines were not always explicitly clear, putting people at risk of receiving inappropriate care and medicines.”
“Robust recruitment practices were not being followed. Checks of staff’s previous employment and criminal background had been carried out. However, we found there was limited recorded evidence the registered manager had explored any gaps or discrepancies in staff employment histories. Whilst most staff had completed essential training and received supervision; there were some gaps in training and the records of staff supervision.”
“The provider had recognised shortcomings in the homecare care service’s policies and processes before our assessment and addressed our feedback and implemented a service improvement plan. However, further time was needed for the provider to embed their governance strategies and action plan for the homecare care service.”
“People and their families spoke fondly of their care staff and raised no concerns about the quality of care they received. People felt staff, were aware of their support needs and preferences and were involved in the planning of their care.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
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Older reports from the CQC's previous inspection approach
Inspected 19 May 2022, rated Good
Frequently asked questions
What services does Bosun Care Limited provide?
Bosun Care Limited is registered with the Care Quality Commission to provide personal care.
Which local authority is Bosun Care Limited registered in?
Bosun Care Limited is registered in the Gloucestershire local authority area.
What is Bosun Care Limited's CQC rating?
Bosun Care Limited is rated Requires improvement by the Care Quality Commission (report published 16 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-25167516479.
When was Bosun Care Limited last inspected?
The Care Quality Commission published its latest report on Bosun Care Limited on 16 January 2026.
Where is Bosun Care Limited located?
Bosun Care Limited is located in Gloucester, United Kingdom.
When did Bosun Care Limited register with CQC?
Bosun Care Limited first registered on 16 October 2025.
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Location
Home-care agencies near Gloucester
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Information disclaimer. Information regarding Bosun Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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