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Unclaimed listing CQC record · synced 13 October 2026

Bluebird Care (Plymouth and South Hams)

1st Floor Valley House, Valley Road, Plymouth, Devon, PL7 1RF · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Outstanding Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing exceptionally well.” Read the CQC report

Safe Good carried forwardEffective Good carried forwardCaring Outstanding carried forwardResponsive Good carried forwardWell-led Outstanding

Report published 14 August 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since April 2012.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
  • Local authority: Plymouth
  • Registered manager: Dawn Margaret Hackett
  • Run by: Warriewood Ltd

The inspection record

Rated Outstanding overall. Report published 14 August 2024.

“Date of assessment 14 May to 03 June 2024.”

“We assessed a small number of quality statements from the well-led key question and found areas of good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. As the assessment of this quality statement indicated areas of good practice since the last inspection, our overall rating remains outstanding.”

Show the full assessment summaryHide the rest of the summary

“Bluebird Care (Plymouth and South Hams) provides care and support to older people living in their own homes. Some of the people being supported are living with dementia. Bluebird Care [Plymouth & South Hams] is a franchise of the Bluebird Care Group and is a Homecare agency. Services they provide include personal care and domestic support to people in their own homes, and ‘live in’ support where a care staff lives in the person’s home with them. The service is registered to provide support to a number of client groups. However, almost all of the people being supported by the service are older members of the community.”

“We visited the service’s office in Plympton, Plymouth on 21 May 2024. On the date of our visit there were 88 people receiving a service of whom 63 were receiving personal care and 25 were receiving domestic support only. Of these 88 people, 22 people had a ‘live in’ care worker staying with them in their home.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 14 May 2019, rated Outstanding

Inspected 27 September 2016, rated Good

Frequently asked questions

What services does Bluebird Care (Plymouth and South Hams) provide?

Bluebird Care (Plymouth and South Hams) is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Bluebird Care (Plymouth and South Hams) registered in?

Bluebird Care (Plymouth and South Hams) is registered in the Plymouth local authority area.

What is Bluebird Care (Plymouth and South Hams)'s CQC rating?

Bluebird Care (Plymouth and South Hams) is rated Outstanding by the Care Quality Commission (report published 14 August 2024). The full CQC inspection report is available at cqc.org.uk/location/1-414052699.

Who is the registered manager at Bluebird Care (Plymouth and South Hams)?

The registered manager is Dawn Margaret Hackett.

Who owns Bluebird Care (Plymouth and South Hams)?

Bluebird Care (Plymouth and South Hams) is operated by Warriewood Ltd.

When was Bluebird Care (Plymouth and South Hams) last inspected?

The Care Quality Commission published its latest report on Bluebird Care (Plymouth and South Hams) on 14 August 2024.

Where is Bluebird Care (Plymouth and South Hams) located?

Bluebird Care (Plymouth and South Hams) is located in Plymouth, United Kingdom.

When did Bluebird Care (Plymouth and South Hams) register with CQC?

Bluebird Care (Plymouth and South Hams) first registered on 25 April 2012.

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Location

1st Floor Valley House, Valley Road, Plymouth, Devon, PL7 1RFOpen in Google Maps

Home-care agencies near Plymouth

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Information disclaimer. Information regarding Bluebird Care (Plymouth and South Hams) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.