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Unclaimed listing CQC record · synced 13 October 2026

Blue River Home Care Waltham Abbey

M25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JH · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive GoodWell-led Good

Report published 1 October 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since February 2018.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and eating disorders
  • Local authority: Essex
  • Registered manager: Stefka Todorova Deneva
  • Run by: Blue River Home Care Ltd

The inspection record

Rated Good overall. Report published 1 October 2026.

“Date of assessment: 21 September to 30 September 2026.”

“Blue River Home Care Ltd provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 14 people were being supported by the service. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. We also consider any wider social care provided.”

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“This inspection was completed to follow up in respect of the last inspection completed in March 2026, when the service was rated requires improvement and found to be in breach of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 relating to safe care and treatment and good governance.”

“At this inspection, we found improvements had been made since March 2026 to address the previous concerns identified. The provider was no longer in breach of these regulations and evidence indicated that the improvements had been sustained over time and were being actively maintained through the service's governance and oversight processes.”

“Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely.”

“The registered manager had oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.  ”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 5 February 2019, rated Good

Frequently asked questions

What services does Blue River Home Care Waltham Abbey provide?

Blue River Home Care Waltham Abbey is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Blue River Home Care Waltham Abbey registered in?

Blue River Home Care Waltham Abbey is registered in the Essex local authority area.

What is Blue River Home Care Waltham Abbey's CQC rating?

Blue River Home Care Waltham Abbey is rated Good by the Care Quality Commission (report published 1 October 2026). The full CQC inspection report is available at cqc.org.uk/location/1-4816806935.

Who is the registered manager at Blue River Home Care Waltham Abbey?

The registered manager is Stefka Todorova Deneva.

Who owns Blue River Home Care Waltham Abbey?

Blue River Home Care Waltham Abbey is operated by Blue River Home Care Ltd.

When was Blue River Home Care Waltham Abbey last inspected?

The Care Quality Commission published its latest report on Blue River Home Care Waltham Abbey on 1 October 2026.

Where is Blue River Home Care Waltham Abbey located?

Blue River Home Care Waltham Abbey is located in Waltham Abbey, United Kingdom.

When did Blue River Home Care Waltham Abbey register with CQC?

Blue River Home Care Waltham Abbey first registered on 5 February 2018.

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Location

M25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JHOpen in Google Maps

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Information disclaimer. Information regarding Blue River Home Care Waltham Abbey is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.