BG Healthcare Cumbria Branch
Suite 109 College House Business Centre, Howard Street, Barrow-in-furness, LA14 1NB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since August 2023.
- Supports: older people (65+), people with dementia, physical disabilities, mental health conditions and adults under 65
- Local authority: Westmorland and Furness
- Registered manager: Juliana Chimankpa Okoro
- Run by: Brown Glass Ltd
The inspection record
Rated Good overall. Report published 20 April 2026.
“Date of Assessment: 03 March to 12 March 2026. BG Healthcare Cumbria Branch is a home care service, providing personal care to people in their own homes. There were 30 people using the service at the time of our inspection. This service was registered with us on 21 August 2023, and this is their first assessment. We assessed the quality statements from the key questions of safe, effective, caring, responsive and well-led.”
“People received support which was safe and caring. Staff understood people’s preferences and routines and provided person centred support. People had care plans which were regularly reviewed with them and updated when people’s needs changed. People were able to make decisions about their care.”
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“Staff had undertaken training relevant to their role. Staff felt well supported by an approachable management team. The service operated safe recruitment procedures to ensure staff were suitable to work in the service.”
“The service undertook regular governance checks. They were proactive in learning lessons from incidents and feedback from people and staff to continually improve the care people received.”
“During the assessment we identified some areas where records could be strengthened, particularly in relation to medicines and information about people’s health needs. The service put actions in place to address these areas. There was no evidence that people had experienced harm because of these concerns.”
“Overall, people received kind and respectful care from staff who knew them well. The service demonstrated a willingness to reflect on feedback and to take action where improvements were required.”
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Frequently asked questions
What services does BG Healthcare Cumbria Branch provide?
BG Healthcare Cumbria Branch is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is BG Healthcare Cumbria Branch registered in?
BG Healthcare Cumbria Branch is registered in the Westmorland and Furness local authority area.
What is BG Healthcare Cumbria Branch's CQC rating?
BG Healthcare Cumbria Branch is rated Good by the Care Quality Commission (report published 20 April 2026). The full CQC inspection report is available at cqc.org.uk/location/1-17131413022.
Who is the registered manager at BG Healthcare Cumbria Branch?
The registered manager is Juliana Chimankpa Okoro.
Who owns BG Healthcare Cumbria Branch?
BG Healthcare Cumbria Branch is operated by Brown Glass Ltd.
When was BG Healthcare Cumbria Branch last inspected?
The Care Quality Commission published its latest report on BG Healthcare Cumbria Branch on 20 April 2026.
Where is BG Healthcare Cumbria Branch located?
BG Healthcare Cumbria Branch is located in Barrow-in-furness, United Kingdom.
When did BG Healthcare Cumbria Branch register with CQC?
BG Healthcare Cumbria Branch first registered on 21 August 2023.
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Location
Home-care agencies near Barrow-in-furness
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Badges & awards
Information disclaimer. Information regarding BG Healthcare Cumbria Branch is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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