Beersheba Social Care Services Limited

“The service provided care that was safe, effective and centred around people’s individual needs. There were systems in place to monitor care delivery and promote people’s safety. Risks were assessed and addressed in care plans. Care was planned in line with people’s needs and was reviewed when required to ensure it remained appropriate. Staff were trained to be effective in their roles. Staff understood their roles and responsibilities and knew how to escalate concerns. They were supported through regular support and supervisions. The registered manager monitored staff performance through spot checks and observation. They maintained regular contact and communication with staff which helped to promote consistency in how care was delivered.”

“The registered manager involved other healthcare services where required to ensure people’s needs were met. They worked in partnership with other services to develop and improve the service.”

“The provider demonstrated a commitment to delivering good quality care. they had systems and processes to monitor the service.”