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Unclaimed listing CQC record · synced 13 October 2026

Beacon Home Care Services Limited

Unit 36a, Gilwilly Road, Gilwilly Industrial Estate, Penrith, CA11 9BF · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 6 July 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since September 2022.
  • Supports: older people (65+), people with dementia, sensory impairment, mental health conditions, adults under 65 and substance misuse
  • Local authority: Westmorland and Furness
  • Registered manager: Susan Margaret Potter
  • Run by: Beacon Home Care Services Limited

The inspection record

Rated Good overall. Report published 6 July 2026.

“Date of assessment; 20 and 21 May 2026.”

“Beacon Home Care Services Limited is a domiciliary home care agency registered to provide personal care for people living in their own homes.”

Show the full assessment summaryHide the rest of the summary

“At the time of our assessment 35 people received the regulated activity of personal care.”

“We assessed the quality statements from all key questions; safe, effective, caring, responsive and well led.”

“People were receiving safe, person-centred care from a staff team who understood their responsibilities and knew people well.”

“Staff understood their safeguarding responsibilities and were confident concerns would be responded to appropriately. Risks to individuals and within their home environments were generally well assessed and managed.”

“ ”

“The provider showed a commitment to continuous learning and improvement and took prompt action during and following the inspection to review and strengthen these areas.”

“ ”

“There was a positive and open culture within the service. Systems for governance and oversight were in place, and the management team maintained this through monitoring, audits and regular contact with people and staff. Some audits needed to be further formalised and there needed to be improvements to ensure more consistent recording.”

“Medicines were managed safely, although improvements were identified, which would strengthen the recording and clarity of audit processes.”

“ ”

“The provider showed a commitment to continuous learning and improvement and took prompt action during and following the inspection to review and strengthen these areas.”

“ ”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Beacon Home Care Services Limited provide?

Beacon Home Care Services Limited is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Beacon Home Care Services Limited registered in?

Beacon Home Care Services Limited is registered in the Westmorland and Furness local authority area.

What is Beacon Home Care Services Limited's CQC rating?

Beacon Home Care Services Limited is rated Good by the Care Quality Commission (report published 6 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-13938112805.

Who is the registered manager at Beacon Home Care Services Limited?

The registered manager is Susan Margaret Potter.

When was Beacon Home Care Services Limited last inspected?

The Care Quality Commission published its latest report on Beacon Home Care Services Limited on 6 July 2026.

Where is Beacon Home Care Services Limited located?

Beacon Home Care Services Limited is located in Penrith, United Kingdom.

When did Beacon Home Care Services Limited register with CQC?

Beacon Home Care Services Limited first registered on 22 September 2022.

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Location

Unit 36a, Gilwilly Road, Gilwilly Industrial Estate, Penrith, CA11 9BFOpen in Google Maps

Home-care agencies near Penrith

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Information disclaimer. Information regarding Beacon Home Care Services Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.