Asher Excellent

“The last rating for this service was inadequate (report published 30 June 2023). We identified 3 breaches of the regulations, and 2 warning notices were served due to the provider’s failure to meet these legal regulations. We undertook this inspection to check improvements had been made and to confirm they now met legal requirements.”

“This service has been in Special Measures since 27 June 2023. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide. At this inspection we found sufficient improvement had been made and the service was no longer in special measures. Improvements meant the provider was no longer in breach of the regulation relating to safe care and treatment and safe staffing, but we found a continued breach of the regulation related to good governance.”

“The provider had not consistently implemented systems and processes to record their checks on the safety and quality of the service. The provider’s informal unrecorded checks did not meet the requirements of the regulations and meant they may not identify areas where improvements were needed.”

“Overall, improvements had been made to the safety of the service. For example, staff were recruited in a safe way and people were supported with their medicines when needed. Some further improvements were needed in risk management and the safe handling of medicines to ensure staff always had important information to refer to when needed.”

“Staff demonstrated an effective, caring and responsive approach when delivering care and support.”