Apex Prime Care – Hampden Park
46 Rosebery Avenue, Eastbourne, BN22 9QB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Overview
Apex Prime Care – Hampden Park is a home care agency based in Eastbourne, East Sussex (BN22). It is registered with CQC.
It provides personal care and support to people in their own homes. Its services also include dementia home care. CQC records list its specialisms as Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities and Sensory impairment. CQC records give its local authority as East Sussex. CQC rated it Good at its last assessment.
Registration details
- Registered as a homecare agency with the Care Quality Commission since February 2023.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
- Local authority: East Sussex
- Registered manager: Jaqueline Anne Reed
- Run by: Apex Prime Care Ltd
The inspection record
Rated Good overall. Report published 20 October 2026.
“Date of inspection: 16 and 22 September 2026”
“Apex Prime Care- Hampden Park is a domiciliary care agency providing personal care and support to people living in their own homes. This was the first inspection of this service since registration. The Care Quality Commission (CQC) only inspects services where personal care is provided this includes assistance with tasks related to personal hygiene and eating. Where applicable, any wider social care provided is also considered. At the time of assessment, the service was supporting 101 people.”
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“People’s care requirements had been assessed prior to them receiving support from the service and were regularly reviewed to ensure people received care and support to meet their current needs.”
“People received person-centred care that reflected their individual needs, preferences and aspirations. Electronic care plans, risk assessments and medicines records were detailed, regularly reviewed and supported people to maintain choice, control and independence. These were fully accessible to staff and people using the service. People and their relatives told us they were involved in reviews of their medicines and care plans and had regular opportunities to provide feedback.”
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“There were systems in place to safeguard people from abuse. Environmental risks in people's homes had been assessed to ensure peoples and staff safety when visiting. People were supported to maintain appropriate nutrition and hydration. There were systems in place to support effective team working and to ensure effective communication, such mobile messaging, memos and team meetings.”
“There were robust recruitment processes in place. Staff had been recruited safely and received an induction, training and regular supervision to support them in their role. Staff meetings took place and staff had opportunities to share knowledge and learning.”
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“Staff and people receiving care had weekly rotas provided. Care staff confirmed they had time to ensure all care needs were provided during visits. Care staff always asked people for consent before providing care and ensured people’s dignity and independence were maintained and supported. People were supported to be independent and have choice and control over their lives.”
“There were a number of channels for people to share their views and provide feedback. People and staff felt able to raise any concerns and felt these would be appropriately responded to.”
“The service was well managed. Governance systems and regular auditing supported the service to continue to provide safe and effective care. The registered manager had good oversight of the service and supported the team to provide a high standard of care for people living in their own homes.”
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Frequently asked questions
What services does Apex Prime Care – Hampden Park provide?
Apex Prime Care – Hampden Park is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Apex Prime Care – Hampden Park registered in?
Apex Prime Care – Hampden Park is registered in the East Sussex local authority area.
What is Apex Prime Care – Hampden Park's CQC rating?
Apex Prime Care – Hampden Park is rated Good by the Care Quality Commission (report published 20 October 2026). The full CQC inspection report is available at cqc.org.uk/location/1-14774958361.
Who is the registered manager at Apex Prime Care – Hampden Park?
The registered manager is Jaqueline Anne Reed.
Who owns Apex Prime Care – Hampden Park?
Apex Prime Care – Hampden Park is operated by Apex Prime Care Ltd.
When was Apex Prime Care – Hampden Park last inspected?
The Care Quality Commission published its latest report on Apex Prime Care – Hampden Park on 20 October 2026.
Where is Apex Prime Care – Hampden Park located?
Apex Prime Care – Hampden Park is located in Eastbourne, United Kingdom.
When did Apex Prime Care – Hampden Park register with CQC?
Apex Prime Care – Hampden Park first registered on 27 February 2023.
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Information disclaimer. Information regarding Apex Prime Care – Hampden Park is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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