Annies Homecare Services Ltd
Lower Farm, Steeple Road, Mayland, Essex, CM3 6EG · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since August 2014.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and eating disorders
- Local authority: Essex
- Registered manager: Ann Monica Bates
- Run by: Annies Homecare Services Ltd
The inspection record
Rated Good overall. Report published 5 August 2025.
“Annies Homecare Limited is a domiciliary care agency delivering personal care and support to people in their homes. At the time of our inspection 48 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”
“The provider was previously in breach of the legal regulations in relation to safe care and treatment, and good governance. We carried out an announced on-site inspection on 24 June 2025, offsite activity started on 18 June 2025 and ended on 02 July 2025.”
Show the full assessment summaryHide the rest of the summary
“We found the provider had made improvements and was no longer in breach of the regulations. The registered manager now had robust systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people and gave a clear oversight of risk.”
“During the inspection site visit we spoke with the registered manager and the senior management team, we received feedback from 2 people who used the service, 3 relatives, 1 external professional and 8 support workers.”
“The senior management team had developed systems to help ensure people received a good standard of safe care and support with risks being managed safely. The provider had introduced a digital care planning system; this meant the management team had a ‘real time’ oversight of the care activity.”
“The team worked with external professionals to help ensure people received the right care and any additional support.”
“The management team provided support and guidance for the staff team. Support workers received appropriate training and supervision.”
“People, relatives, and staff had opportunities to share their views. We were told the management team were responsive and helpful.”
“Staff were positive about the service they provided, the management team and liked working for Annies Homecare Limited.”
Older reports from the CQC's previous inspection approach
Inspected 12 October 2023, rated Requires improvement
Inspected 12 October 2022, rated Requires improvement
Inspected 12 June 2018, rated Good
Inspected 16 November 2017, rated Requires improvement
Inspected 14 September 2016, rated Good
Frequently asked questions
What services does Annies Homecare Services Ltd provide?
Annies Homecare Services Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Annies Homecare Services Ltd registered in?
Annies Homecare Services Ltd is registered in the Essex local authority area.
What is Annies Homecare Services Ltd's CQC rating?
Annies Homecare Services Ltd is rated Good by the Care Quality Commission (report published 5 August 2025). The full CQC inspection report is available at cqc.org.uk/location/1-1575574068.
Who is the registered manager at Annies Homecare Services Ltd?
The registered manager is Ann Monica Bates.
When was Annies Homecare Services Ltd last inspected?
The Care Quality Commission published its latest report on Annies Homecare Services Ltd on 5 August 2025.
Where is Annies Homecare Services Ltd located?
Annies Homecare Services Ltd is located in Mayland, United Kingdom.
When did Annies Homecare Services Ltd register with CQC?
Annies Homecare Services Ltd first registered on 5 August 2014.
Be the first to review Annies Homecare Services Ltd
Location
Home-care agencies near Mayland
Run Annies Homecare Services Ltd?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Annies Homecare Services Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01621773672