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Unclaimed listing CQC record · synced 20 October 2026

Angelica Care Mid Sussex

32 West Street, Storrington, Pulborough, RH20 4EE · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 8 October 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since June 2021.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: West Sussex
  • Registered manager: Joy Yasemin Winsor
  • Run by: Winsor Care Group Ltd

The inspection record

Rated Good overall. Report published 8 October 2025.

“Date of assessment: 18 September to 01 October 2025. Angelica Care Mid Sussex is a domiciliary care agency providing personal care to people living in their own homes. At the time of our assessment 78 people were receiving the regulated activity of personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

“Staff monitored people’s health needs and quickly sought medical advice in response to any changes. Staff generally understood and managed risk and records provided enough detail. Staff followed professional advice, monitored outcomes and provided feedback to professionals when needed. People’s medicines were administered and managed safely. Staff protected people from the risk of harm or abuse and knew how and with whom to raise concerns.”

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“There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. People and family members knew how to give feedback and were confident the service took it seriously and acted on it.”

“Staff provided person-centred care and knew who and what was important to the people they supported. People were treated with kindness and compassion and had a high level of consistency in care staff. Staff protected people’s privacy and dignity and supported their preferences”

“The provider was also the registered manager and was actively involved in the day to day running of the service and created an open and inclusive culture for people, their family members and staff. Staff felt valued by the provider and manager and were encouraged to give feedback. The provider sought people’s feedback and learned from their peers in the wider sector to continually improve people’s experience. Ongoing quality assurance systems fed into service development plans to benchmark and continually improve the service.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Angelica Care Mid Sussex provide?

Angelica Care Mid Sussex is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Angelica Care Mid Sussex registered in?

Angelica Care Mid Sussex is registered in the West Sussex local authority area.

What is Angelica Care Mid Sussex's CQC rating?

Angelica Care Mid Sussex is rated Good by the Care Quality Commission (report published 8 October 2025). The full CQC inspection report is available at cqc.org.uk/location/1-10751796747.

Who is the registered manager at Angelica Care Mid Sussex?

The registered manager is Joy Yasemin Winsor.

Who owns Angelica Care Mid Sussex?

Angelica Care Mid Sussex is operated by Winsor Care Group Ltd.

When was Angelica Care Mid Sussex last inspected?

The Care Quality Commission published its latest report on Angelica Care Mid Sussex on 8 October 2025.

Where is Angelica Care Mid Sussex located?

Angelica Care Mid Sussex is located in Pulborough, United Kingdom.

When did Angelica Care Mid Sussex register with CQC?

Angelica Care Mid Sussex first registered on 10 June 2021.

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Location

32 West Street, Storrington, Pulborough, RH20 4EEOpen in Google Maps

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Badges & awards

Information disclaimer. Information regarding Angelica Care Mid Sussex is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.