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Unclaimed listing CQC record · synced 13 October 2026

Alternative Smart Solutions LTD

32 Hanworth Road, Redhill, RH1 5HT · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 15 July 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since June 2024.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Surrey
  • Registered manager: Mercy Ndlovu
  • Run by: Alternative Smart Solutions Ltd

The inspection record

Rated Good overall. Report published 15 July 2026.

“Date of assessment: 5 June 2026.”

“Alternative Smart Solutions Ltd is a domiciliary care agency. The provider is registered to support older people, younger adults, those with dementia, mental health conditions, a sensory impairment and a physical disability.”

Show the full assessment summaryHide the rest of the summary

“ ”

“This was a planned assessment of the quality statements under the 5 key questions of safe, effective, caring, responsive and well led.”

“ ”

“Staff delivered safe care in line with people’s care plans and risk assessments, which reflected people’s needs, likes and preferences. People were supported as individuals, with dignity and respect.”

“Staff recruitment processes were safe, and they received the training to carry out their duties.”

“There was confidence in the registered manager from people and relatives.”

“Governance systems were operating effectively, and this included oversight by the registered manager, who was also the provider.”

“ ”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Alternative Smart Solutions LTD provide?

Alternative Smart Solutions LTD is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Alternative Smart Solutions LTD registered in?

Alternative Smart Solutions LTD is registered in the Surrey local authority area.

What is Alternative Smart Solutions LTD's CQC rating?

Alternative Smart Solutions LTD is rated Good by the Care Quality Commission (report published 15 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-19498710149.

Who is the registered manager at Alternative Smart Solutions LTD?

The registered manager is Mercy Ndlovu.

When was Alternative Smart Solutions LTD last inspected?

The Care Quality Commission published its latest report on Alternative Smart Solutions LTD on 15 July 2026.

Where is Alternative Smart Solutions LTD located?

Alternative Smart Solutions LTD is located in Redhill, United Kingdom.

When did Alternative Smart Solutions LTD register with CQC?

Alternative Smart Solutions LTD first registered on 17 June 2024.

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Location

32 Hanworth Road, Redhill, RH1 5HTOpen in Google Maps

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Badges & awards

Information disclaimer. Information regarding Alternative Smart Solutions LTD is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.