Alas Healthcare

“During the assessment, we identified 7 breaches of regulation relating to safe care and treatment, safeguarding, consent, person-centred care, fit and proper persons employed, and good governance, including record keeping and the provider’s failure to submit required notifications to CQC.”

“The provider did not manage medicines safely. Staff did not consistently identify, assess, and manage risks to people’s health and wellbeing. Risk assessments lacked sufficient detail and accuracy to guide staff in keeping people safe. For example, information available in people’s homes did not always provide clear guidance on managing risks associated with fire safety and diabetes.”

“The provider did not always seek people’s preferences during assessments or involve them in decisions about their care. People were not consistently involved in reviewing their care plans and did not always have access to their own records.”

“The provider did not maintain adequate records to demonstrate that staff made decisions in line with the Mental Capacity Act 2005 and its associated Code of Practice. The provider also failed to operate safe recruitment processes. They did not ensure all required pre-employment checks had been completed before staff started work.”

“The provider’s quality assurance and monitoring systems were not effective in identifying and addressing concerns promptly. Weak governance and oversight contributed to the regulatory breaches identified during this assessment.”

“Staff told us they felt supported through supervision and team meetings, where they discussed people’s care needs. Staff treated people with kindness and showed a good understanding of their individual needs. The provider deployed enough staff to meet people’s needs.”

“We asked the provider to submit an action plan setting out how they will address the concerns identified during this assessment.”