Alabaré

“Date of Assessment: 25 February to 7 March 2025. The service is a supported living service providing personal care support to people with learning disabilities. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. Care was based on latest evidence and good practice. Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving services. Staff made sure people understood their care and treatment to enable them to give informed consent. However, the provider had not recorded how they had made decisions in people’s best interests where they did not have capacity. The records did not demonstrate who had been involved in decisions or demonstrate they were the least restrictive option to support people safely. The provider took immediate action to start updating these records during the assessment.”