Advance Essex and East London
Unit 5, Room 1, Priory Works, Priory Avenue, Southend-on-sea, SS2 6LD · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since February 2023.
- Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Southend-on-Sea
- Registered manager: Lindsey Saunders
- Run by: Advance Housing and Support Ltd
The inspection record
Rated Requires improvement overall. Report published 28 February 2025.
“An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people; and providers must have regard to it.”
“Advance Essex and East London provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 3 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. We carried out our on-site responsive assessment on 31 March 2025, offsite activity started on 20 March 2024 and ended on 22 April 2025. This assessment was announced. This is the first assessment of the service.”
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“We found a breach of the legal regulation in relation to good governance. Governance systems and audits were not effective in identifying or addressing areas for improvement. We have made a recommendation about staff recruitment and end of life wishes. We have asked the provider for an action plan in response to the concerns found at this assessment.”
Frequently asked questions
What services does Advance Essex and East London provide?
Advance Essex and East London is registered with the Care Quality Commission to provide personal care.
Which local authority is Advance Essex and East London registered in?
Advance Essex and East London is registered in the Southend-on-Sea local authority area.
What is Advance Essex and East London's CQC rating?
Advance Essex and East London is rated Requires improvement by the Care Quality Commission (report published 28 February 2025). The full CQC inspection report is available at cqc.org.uk/location/1-15013938471.
Who is the registered manager at Advance Essex and East London?
The registered manager is Lindsey Saunders.
Who owns Advance Essex and East London?
Advance Essex and East London is operated by Advance Housing and Support Ltd.
When was Advance Essex and East London last inspected?
The Care Quality Commission published its latest report on Advance Essex and East London on 28 February 2025.
Where is Advance Essex and East London located?
Advance Essex and East London is located in Southend-on-sea, United Kingdom.
When did Advance Essex and East London register with CQC?
Advance Essex and East London first registered on 20 February 2023.
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Location
Home-care agencies near Southend-on-sea
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Information disclaimer. Information regarding Advance Essex and East London is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.